We are trying to implement basic Recommendations feature.
We don't see any change in the recommendations. How do we validate if the "Recently Viewed Products" (Or any other OOTB criteria) criteria actually works. Is there any other way to test it? Or is there any delay in capturing the views and updating the recommendations. Also do we have to configure anything on the product pages to track if the products are actually viewed?
For reference attaching screenshots.
1. Recommendations Activity:
2. Selected Criteria:
3. Added Feed:
4. Final display in Page:
At the very least, each product page would need to have a target call (preferably target-global) that has the following params:
You can check the network panel to see if those are getting fired off. It will accomplish two things on the back end; incrementing the database for product views and updating the catalog with the correct category. It will also be the entry criteria (if you choose) to show other related articles. In the screen shot above, you are using recently viewed products which can be looked at by using the profile api (assuming you are using mboxthirdpartyid or tntid):
It will show up as user.endpoint.lastViewedEntity. There are some other goodies in there as well.