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Meaning "Clicked On Recommendations" Metric for Control experiment with no recommendations

alexanderg32535
Level 2
Level 2

Hello 

How Adobe Recommendations defines "Clicked On Recommendations" for the control recipe with no Recommendation displayed?

I would be grateful for an explaination.

Thanks.

AG

4 Replies
jantzen_belliston-Adobe
Level 10
Level 10

Alexander,

It sounds like you are indicating the system is allowing you to choose "clicked on a recommendation" as a success metric for an experience that doesn't have one. If that is the case, you'll want to have Customer Care file a bug on your behalf.

If I have misunderstood your post, please let me know.

Thanks,
Jantzen

ParitMittal
Level 10
Level 10

Hi ,

Is the above issue resolved ?

Thanks & Regards

Parit Mittal

alexanderg32535
Level 2
Level 2

Hi Parit

In a recommendations campaign I have the control recipe (with no recs) and the actual recommendations experience.

The question still remains:

How can I have counts for the metric "Clicked on recommendation" in the control group where no recommendations reside?

Why does the control has counts at all?

Thanks.

Alex

Amelia_Waliany
Employee
Employee

Hi Alexander,

If you are still experiencing this, would you mind sharing the details with us in a bug report (you can just shoot an email to Customer Care so that one can be filed on your behalf)? This way we can have our engineers take a look.

Thanks,
Amelia