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Display Title not showing for Target Recommendations

jakek1419
Level 1
Level 1

Our Display Titles are no longer showing on our site for Target Recommendations.  Has anyone else experienced this and/or is this a known issue?  If so, is there a fix we can do from our end?

We're on Target Premium and implemented it through Adobe Launch using the Target Extension.

Thanks in advance!

Jake

5 Replies
Docea
Employee
Employee

jakek1419​,

Check the product catalog for those specific products make sure the title is in there. If the title is in there something else could be goign on so please open a ticket with support. However if the title is not in the product as shown in the product catalog you would simply have to either correct the product page to make sure the title is passing or correct the product feed spreadsheet. Hope this helps.

Mihnea Docea  | Technical Support Rep, Customer Care | Customer & Employee Experience | Adobe | (:: 1 (800) 497-0335

jakek1419
Level 1
Level 1

Thanks for the reply! I'm talking about the Display Title for the Recommendation Activity though, not the product names. ie, "People who bought this item also bought:" This is input in the Criteria for the Recommendation and displays above the recommended products on the page.

Shruthi_N
Employee
Employee

Hi Jake, In that case please log a support incident by emailing to customercare@adobe.com with all the details including the detailed steps to reproduce the issue and we will be happy to investigate the same .

DaveDigital
Level 3
Level 3

Hi  - Did you get an answer to this issue?  We are about to launch first recommendations, and can't find anywhere that explains how to define this in the design code so that this "display title" is output in the recommendations markup.  We can hard-code a title for launch, but would ideally use the same design to deliver multiple criteria so a dynamic title is needed.

DaveDigital
Level 3
Level 3

No worries -  I  figured it out it uses $criteria.title.

Would be helpful to have this kind of specification in the documentation (unless i am just missing it) rather than through trial and error.