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About Recommendation.

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Level 2
Level 2
5/28/19 4:57:06 AM

Hi All,

We are new to Recommendation. We have loaded the product feed into target and created form based recommendation activity for product detail page with criteria of most viewed product and builtin 4x1 html layout.

We are trying to call the Target Recommendation mbox that we created different mbox for recommendation activity and called by getoffer() with the parameter (entity.id) using DTM page load rule.

In staging mode we see in the response have details of recommendation activity, but it doesn't have recommended product data with html code.

Could you please let me know what we are missing?

Is it any issue with recommendation algorithm?

Do we need to activate the test and wait for sometime to get the recommendation suggestion? also could please tell how to debug if everything is working fine?

Thank you so much for your help.

Regards,

Muthu

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Employee
Employee
5/29/19 1:08:00 PM
In response to siva_goutham

@siva goutham, Here's the general documentation on planning and implementing recommendations.

Plan and Implement Recommendations

Based on the criteria that you are using in your activity, ensure that you are also passing the right entities on the page as mentioned in Create criteria  . For example, if you are using current item as recommendation key, then you will need to pass the entity.id value  as a parameter in the display mbox.

Also you can run an mbox trace as described here to get additional debugging info. 

Using mboxTrace on Recommendations pages: Adding mboxTrace as a query parameter on pages with recommendations replaces the Recommendations design on the page with an mboxTrace details window, which displays in-depth information about your recommendations, including:

  • Recommendations returned vs. recommendations requested
  • The key used, and if it is generating recommendations
  • Criteria-generated recommendations vs. backup recommendations
  • Criteria configuration
  • Exclusions and inclusions applied
  • Collection rules

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