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SOLVED

Why are posts missing from the Social Intelligence report?

Community_Admin
Employee
Employee

Why are posts missing from the Social Intelligence report?

1 Accepted Solution
Rahsing
Correct answer by
Level 8
Level 8

The social intelligence report feature has now been deprecated.

Please see the Social Buzz documentation for reports on posts with tracked terms.

View solution in original post

4 Replies
Community_Admin
Employee
Employee

Posts are pulled into the Social Intelligence report every 3 minutes on tracked terms. If you find a post that you think should be in there but is missing please send this information to Customer Care for investigation.

See the Social Intelligence Report documentation for more information.

Rahsing
Correct answer by
Level 8
Level 8

The social intelligence report feature has now been deprecated.

Please see the Social Buzz documentation for reports on posts with tracked terms.

View solution in original post