Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn more

View all

Sign in to view all badges

2-factor authentication with SMS via mobile phone seems to fail

thomask18564534
Level 1
Level 1

I have selected the 2-factor authentication with SMS via mobile phone for logging in into my Adobe account. This worked 2 or 3 times, but afterwards I could log in without this 2nd factor. I Think, there is something going wrong – that shouldn't be the case!

(It's damn hard / impossible to find an e-mail address of a responsible employee. So I posted this here - knowing that it doesn't necessarily belong here. Maybe find someone to forward it ...)

0 Replies