Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn More

View all

Sign in to view all badges

Make the "Interactions" filter more accurate in Social Profiles

Avatar

Avatar
Boost 5
Level 2
chrisq95156494
Level 2

Likes

18 likes

Total Posts

12 posts

Correct Reply

1 solution
Top badges earned
Boost 5
Boost 3
Boost 10
Boost 1
Affirm 1
View profile

Avatar
Boost 5
Level 2
chrisq95156494
Level 2

Likes

18 likes

Total Posts

12 posts

Correct Reply

1 solution
Top badges earned
Boost 5
Boost 3
Boost 10
Boost 1
Affirm 1
View profile
chrisq95156494
Level 2

18-02-2015

Social profiles currently have 3 options in their drop down menu. These are Interactions, All Posts, Relevant Posts. 

 

Client expectation is that "Interactions" will pull in all posts in the user's Social Profile where interaction has occurred with of their owned handles. This includes @mentions, Retweets, etc.

 

What actually happens is that only outbound interactions are displayed in this filter. Meaning that a user's @mention to a client's handle will display under "All Posts" in Social Profiles, but won't display when looking at just "Interactions". 

 

 

This isn't intuitive, so an adjustment on what this filter actually looks for, or what Interactions includes would be ideal.