Social profiles currently have 3 options in their drop down menu. These are Interactions, All Posts, Relevant Posts.
Client expectation is that "Interactions" will pull in all posts in the user's Social Profile where interaction has occurred with of their owned handles. This includes @mentions, Retweets, etc.
What actually happens is that only outbound interactions are displayed in this filter. Meaning that a user's @mention to a client's handle will display under "All Posts" in Social Profiles, but won't display when looking at just "Interactions".
This isn't intuitive, so an adjustment on what this filter actually looks for, or what Interactions includes would be ideal.