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    chrisq95156494

    by chrisq95156494
    03-03-2015
    Submitting request on behalf of client. The user is creating a general Twitter Unified Moderation feed without a listening rule or property assigned. Doing so pulls in all Tweets on Twitter. The user then searches for a term, and comes across a post that contains that keyword or term. If you "View C...

    Status

    New

    Views

    785

    Likes

    2

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    0
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    chrisq95156494

    by chrisq95156494
    26-02-2015
    Submitting enhancement request on behalf of client: Tracking down influencers seems like it could be an easy addition to the adobe social tool. Perhaps the tool could track down “top 50 handles” that mention any of our listening terms, and this data could be sliceable for any given time frame.I know...

    Status

    New

    Views

    814

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    1

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    0
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    chrisq95156494

    by chrisq95156494
    26-02-2015
    Submitting enhancement request on behalf of client: It would be great if as an admin I could set up a few “default” moderation feeds that each of the users could then turn off in their moderation section. We have found that one of the drawbacks to moderation within the tool for a new user is the lac...

    Status

    Delivered

    Views

    1.5K

    Like

    1

    Replies

    1
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    brandonb2619041

    by brandonb2619041
    26-02-2015
    This is an enhancement request – the ability to schedule a tweet for multiple posting dates in the future, versus having to duplicate it 10-15 times to schedule throughout the year.

    Status

    New

    Views

    1.1K

    Likes

    6

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    1
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    chrisq95156494

    by chrisq95156494
    20-02-2015
    Submitting this on behalf of client: Right now work flow approvals are set at the page level. It would be beneficial if they could be set at the user level. The use case I forsee is when new employees come on, to have their work go thru an approval process that our seasoned veterans of the same page...

    Status

    New

    Views

    772

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    1

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    0
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    chrisq95156494

    by chrisq95156494
    18-02-2015
    Social profiles currently have 3 options in their drop down menu. These are Interactions, All Posts, Relevant Posts. Client expectation is that "Interactions" will pull in all posts in the user's Social Profile where interaction has occurred with of their owned handles. This includes @mentions, Retw...

    Status

    New

    Views

    782

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    0

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    chrisq95156494

    by chrisq95156494
    18-02-2015
    This enhancement request is geared towards the ability to @mention other users/pages when creating a post in the Social Publisher. At this time, this doesn't appear to work as it does natively on FB. If @'s are used before actual profile names or page names in the publisher, they just appear as plai...

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    Delivered

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    1.6K

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    0

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    1
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    philip_parks

    by philip_parks
    18-02-2015
    There are many instances where the "does contain" and "does not contain" rules of the listening section of Adobe Social are too bleak.When listening, I want to look for the KEYWORD, but I run into issues where KEYWORD is used in a URL. IE: www.something/KEYWORD-234/something.html. The problem is tha...

    Status

    New

    Views

    173

    Like

    1

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    0
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    chrisq95156494

    by chrisq95156494
    17-02-2015
    This request is to include a new level of email notifications. Users are responding on a thread within Unified Moderation. Ideally, a notification will be sent out to all internal Social users that have taken action on that specific thread. Suggestions: - Create a new level of notification settings ...

    Status

    New

    Views

    790

    Like

    1

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    0
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    aaaaaaaaaaaaa50

    by aaaaaaaaaaaaa50
    06-02-2015
    Requesting the ability to view comments related to an album post in moderation

    Status

    New

    Views

    245

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    0

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    0
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    grace_yco

    by grace_yco
    06-02-2015
    It would be great to be able to download or forward historical conversations with fans. The general moderation report can get very messy - if we can capture correspondence by user, that would be helpful so we can share with internal teams, etc.

    Status

    New

    Views

    166

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    0

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    aaaaaaaaaaaaa50

    by aaaaaaaaaaaaa50
    03-02-2015
    Enhancement request: Users should be able to either claim it or reply to it from the feed. But there is neither option, I have to go to an escalation feed instead

    Status

    New

    Views

    243

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    0

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    0
  • Avatar

    aaaaaaaaaaaaa50

    by aaaaaaaaaaaaa50
    29-01-2015
    I wish there was a way to apply targeting to all these properties at once instead of having to individually set them up. When creating 100 posts for a campaign that goes across multiple properties, this can be very time consuming.

    Status

    New

    Views

    259

    Like

    1

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    0
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    brandonb2619041

    by brandonb2619041
    25-01-2015
    Issue:Shortened URL doesn't work if is is being cut/pasted into the post or the post is duplicated, and then used from drafts with the same link. The posts discussed do not have a campaign tracking code added to the links in the posts.It looks like the post authors are shortening the link URLs outsi...

    Status

    New

    Views

    442

    Like

    1

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    0
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    josee96840

    by josee96840
    22-01-2015
    For the time being, we cannot share an existing post directly in Adobe Social. We need to go back in Facebook and share it natively which is not ideal. 1- for data and 2- it's not pratical. We have many different pages and we share posts 50% of the time. One of the goals in using Abobe Social is to ...

    Status

    New

    Views

    181

    Likes

    2

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    0
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    branbake

    by branbake
    19-01-2015
    Users are able to select newtworks that do not support Hashtag tracking (such as Facebook), when creating a hashtag rule in the builder. This is misleading as these networks are supposed to not support hashtag tracking. Since the ability to select this is there, users are expecting hashtag tracking ...

    Status

    New

    Views

    179

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    0

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    branbake

    by branbake
    19-01-2015
    we have run into instances where the addition of Adobe Social URL parameters pushes the URL beyond the 255 character limit.In order to always ensure that the tracking code is picked up, the social campaign tracking code should be the first one ahead of the owned social ones

    Status

    Investigating

    Views

    578

    Likes

    0

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    1
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    branbake

    by branbake
    19-01-2015
    When URLs are shortened, the tracking parameter for a Social Campaign is appended into the link.There are certain URLs outside of Social that will break when a CID or other tracking parameter is appended to it. Not sure of the feasibility, but the user is requesting that we input a sort of predictor...

    Status

    New

    Views

    191

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    1

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    0
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    branbake

    by branbake
    19-01-2015
    A client wants to request the following additions to the "A post has been scheduled for publishing" email notifications:1. Name of the author of the post2. Any applicable geo-targetsAs of right now, the email notifications only display the page and content. Other similar notifications such as post a...

    Status

    New

    Views

    180

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    0

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    branbake

    by branbake
    19-01-2015
    The scenario I see here is that the post was created at 1:27 UTC on December 24, it was originally scheduled as immediate, but when the author realized the mistake he/she changed it to be December 31st. However, the publishing itself is a separate task, so it was going out as the change was being ma...

    Status

    New

    Views

    180

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    0

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    jay_patel

    by jay_patel
    15-01-2015
    The item selection menu used throughout social is difficult to use and can be slow at times. In most cases you have to select ‘Add Items’ and then search for the metric/listening rule or scroll through a very large list to see what you have available to use. I would propose a pop-up window similar t...

    Status

    New

    Views

    305

    Likes

    0

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    deeptigupta88

    by deeptigupta88
    14-01-2015
    I've been using Adobe Social for the last 3 months now. 2 things I find missing (and critically important): - Adobe Social doesn't allow you to publish Facebook or Google Posts with more than one picture. These multipicture posts are very common on both platforms today. However, this functionality i...

    Status

    New

    Views

    580

    Likes

    10

    Replies

    0