Defining KPI's for each social network within your ad campaig,n helps us understand and track ads better. We can weigh and measure one against the other and continue with the best.
A good idea to promote your brand in social media is to use trending topics. We need to connect the brand with the topics which have garnered lot of interest in search results and likes in social media. Cheers. Adobe SocialSocial analytics functions and features in adobe social
Tag admin sets up which tag groups are mandatoryTag admin selects a default tag value (not required)Mandatory nature applies to users who "own" the tag groupPublisher cannot publish a post without selecting a tag from mandatory tag groupDefault tags automatically populatedMandatory tags cannot be re...
Current Expectations: Users submitting support tickets usually have more than one image to attach in a ticket o explain their issue. The Adobe Social help section currently only allows one image to be uploaded and included in a support ticket. Enhacement: Users need the ability to upload mulitiple i...
When filtering the Content Calendar property, it shows the network icon and the display name of the account.There should be a way to add some more information because if there are some properties with same name (say one can be global and another can be regional), this may lead to confusion. There sh...
It would be great if the blue Verified Page/Profile icons displayed in the moderation feeds. This would create greater visibility of comments made by verified accounts.
I would love the ability to view a moderation feed in reverse chronological order. We moderate oldest comments to newest so having to scroll down to scroll up each time is frustrating.
I'd like the visibility of our segment tags in Unified Moderation. This would mean if we had tagged someone's profile, this would show a little coloured tag when one of their comments appears in a moderation feed.
We have a need to create more than one Escalation Moderator groups. Currently when you escalate something to 'Escalation Moderators' it is sent to every user within that group. If you remove people from that group, you also lose the ability to escalate anything to them. I'd like everyone to remain o...
A feature on a Facebook page to publish a post with a date in the past. Start creating your post at the top of your Page's TimelineClick drop down arrow next to PublishSelect Backdate PostChoose the date and time in the past that you want the post to be publishedClick BackdateWhen you backdate a pos...
There is a new feature to set an expiration date for Video post on Facebook's page. You'll need to allow expiring posts on your Page to schedule an expiration date for a video. To allow expiring posts on your Page:Click Settingsat the top of your PageClick Expiring PostsClick to check the box next t...
Customer requested for enhancement on adding features to download all the tags created in report. Like we have an option of downloading reports for Analytics posts/properties/ Campaign posts etc.The user wants the feature to be enabled for downloading reports of Tags/Legacy Tags which has details.
Enhancement request: Users should be able to get the reports for all the link clicks for native posts for all properities. Also when we pull reports for all other metircs for all properties we must also pull for native posts.
Given that so many of us live and die by the calendar, I want to have Adobe Social enhanced so there is an iCal feed from the Conent Calendar page so I can share it inside other app's and programs. Want the feed to be able to be based upon filtred criteria, too. That way I can easily see what I have...
Similar to Hootsuite, I'd like the ability to see what apps people are using when they send us a tweet: We previously used this info to tweet back links to Android or iOS specific apps.
I have 2 features that I think would be beneficial for social author profiles: 1) Manual integration of other networks an author may be participating in. For example, if I view a profile that has tweet leading me to an author’s blog, youtube page, facebook page etc. I’d like to be manually add those...
Submitting request on behalf of client. User wants to add a date range filter of "Yesterday" to show Property performance from the day before. As of now, this can only be achieved by adjusting and setting a custom date range.
Add a share function in Unified Moderation where you can forward a Facebook comment or tweet to a colleague via email. This would be used for people who don't use the Adobe Social system but should be made aware of certain online comments.
When resolving an escalated item, you should be able to add notes about the actions taken. For example: f not action is required, then adding a note explaining this would be of great benefit.
When responding to a comment from the Author Details page, it should automatically appear as read after returning to Moderation. The same should apply when taking action on the View Details page. When returning to the Moderation screen, the comment that has been actioned should now appear as read.
The ability to set a default reply account (Twitter only) under the settings tab of an escalations feed. Similar to the feature available to Twitter feeds where you can set a default reply account.
The ability to search auto generated user profiles under Moderation would be very useful for my company. We monitor some user interactions with us quite closely and it would be good to recall their posts history at a later date.
I'd like to see easier access to Twitter and Facebook profile links from the user profile generated within Adobe Social. Currently when you view a profile you need to click the little Twitter or Facebook icon to get further information. This info should be available by default or the links should be...
Submitting enhancement request on behalf of client. As of now, property authorization notifications appear to arrive only after a property (specifically Linkedin) has become unauthorized. This can be problematic if this occurs on a weekend, as scheduled posts can fail. Ideally, this request addresse...
Filing this on behalf of customer. It would be great if I am looking at post analytics, to be able to quickly link over to this item in the content calendar. That way I can easily duplicate the post and recreate it. Versus, currently if I find a post in analytics that did well, I then have to take n...
I understand that using listening rules are designed for conversations and moderation, but my team would like to see if there's any additional metrics that can be gained from posts including a particular listening rule (i.e. reach, impressions, engaged users, etc.).
Level 2
Defining KPI's for each social network within your ad campaig,n helps us understand and track ads better. We can weigh and measure one against the other and continue with the best.New
Level 2
Tag admin sets up which tag groups are mandatoryTag admin selects a default tag value (not required)Mandatory nature applies to users who "own" the tag groupPublisher cannot publish a post without selecting a tag from mandatory tag groupDefault tags automatically populatedMandatory tags cannot be re...Investigating
Level 5
It would be great to have social metrics like shares, comments and more by URL of content for every social network.New
Level 2
