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Create additional Escalation Moderator groups

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v295897
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Boost 5
Level 3
v295897
Level 3

Likes

28 likes

Total Posts

12 posts

Correct Reply

0 solutions
Top badges earned
Boost 5
Boost 3
Boost 25
Boost 10
Boost 1
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v295897
Level 3

05-07-2015

We have a need to create more than one Escalation Moderator groups.

 

Currently when you escalate something to 'Escalation Moderators' it is sent to every user within that group. If you remove people from that group, you also lose the ability to escalate anything to them.

 

I'd like everyone to remain on the list but introduce the functionality where you can create specific escalation groups based on a department or work unit, etc.