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    lawrence_mak
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    15-10-2015
    Adobe Social’s legacy Facebook Moderation tool will be retired on August 21, 2014. This includes all related functionality, including Facebook Moderation, Facebook Issues, and Facebook Escalation Workflow. We first announced deprecation of this functionality on February 28, 2014 via email.The new Un...

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    15-10-2015
    Want to know what's coming out in next week's release? Take a sneak peek at the Early Release Notes for 3.3.2, which is set to be released Thu, Jul 17 from 2:00 pm to 6:00 pm PST. There's a list of new features and bug fixes, along with information about the upcoming release for other Adobe products...

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    15-10-2015
    Adobe Social Live Webinar - Creating a targeted social listening strategy.Mining the social web for conversations about your brand can yield valuable insights into customer trends, business opportunities, and even potential brand threats. But because noise and spam are inevitable, a targeted listeni...

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    lawrence_mak
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    15-10-2015
    Check out the October 2014 edition of the Adobe Social Newsletter where we cover:The new Campaign Code ParametersOur new partnership with BitlyWhat social buzz is saying about this season's lackluster TV showsEllo!And a case study from BET NetworksFor more social media news, head on over to our blog...

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    ryanw24787852
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    15-10-2015
    As part of the exciting advancements Adobe Marketing Cloud is making in data-driven mobile marketing, today we’re excited to unveil a sneak peek of the all-new Adobe Social mobile app. Check it out here: http://adobe.ly/1BNor9h

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    kelly_parker
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    15-10-2015
    In recent years, Facebook has moved away from tab applications as the way brands run campaigns on its platform, like contests and sweepstakes, and focused on creating valuable consumer experiences with highly sharable, personal content. Apps are not a part of Facebook’s strategy and are slowly being...

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    lawrence_mak
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    15-10-2015
    Facebook Like Gating is no longer allowed according to a change in Facebook Platform policy effective November 5, 2014. This means you can no longer incentivize people to like your Page before seeing an app’s content.Customers who have built Facebook apps using our App Builder and have applied Like ...

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    jordan_enright-
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    15-10-2015
    Hi all! I've started publishing my (in?)famous internal social newsletter externally on the Adobe Marketing Cloud blog. It's a great resource for those of you who want to keep up with what's going on in our ever-shifting industry! I just released one this morning, and you can see my last installment...

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    Adobo_Supportus
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    15-10-2015
    This Social release focuses on improved performance, scalability, usability, and reliability. The fixes highlighted below describe resolutions for the more important customer-reported issues.Effective March 1, 2015, Adobe Social will no longer support geo-targeting of tweets. Twitter requires that a...

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    15-10-2015
    In preparation for our upcoming release here are two new videos.Adobe Social April Release – Part 1:(Social Tag Management)https://my.adobeconnect.com/p6cntalf8jq/Adobe Social April Release – Part 2:(Social Tags: Applying, Filtering, and Reporting. Also covers Publish Anywhere, and removing support ...

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    mpernar
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    15-10-2015
    Hi,I'm wondering if Adobe Social has a built in content calendar or whether it is in scope in the near future?Our marketing team runs multiple campaigns throughout the year and I am looking for a good tool to present important campaign information including dates so that the team as well as our soci...

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    art47
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    15-10-2015
    Have made numerous attempts to get in touch with someone re adobe marketing could. Cannot find pricing, how to buy and any phone calls ends up in a voicemail with no response and the emails or digital requests have all been ignored and unanswered. Is this Adobe Marketing is hoax??? why such terrible...

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    Adobo_Supportus
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    15-10-2015
    Several of our customers presented social insights and learnings at Summit breakout sessions – be sure to give these a watch if you haven’t yet already:Session 501: Measuring social engagement in hard numbers, not warm fuzziesSpeakers: Beth Fleming, Adobe / Melissa Gregor, Thomson Reuters / Casey Ha...

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    美織コ22008954
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    15-10-2015
    Hi there,I use Adobe Social on a daily basis to schedule posts and manage our community calendar but for some reason cannot log in, and now it says 'this login has expired.' I have a separate Adobe ID (created when I signed into Creative Cloud) but this account does not seem to be linked to the Adob...

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    15-10-2015
    Curious about what's coming out in this week's Thursday's (May 21, 2015) release? Check out our May Release video for all the details! Product Manager Andrew Boylan goes over Dark posts, video enhancements, our upcoming mobile app, and more.

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    15-10-2015
    I'm please to present to you the new Getting Started Guide for Adobe Social. Only have a few minutes to learn the basics? No worries! Here's the most essential things to read and watch for each functionality of Social, and a list of handy resources. Let me know if there's anything you'd like to see ...

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    15-10-2015
    Check the latest addition to our video tutorials - New User Orientation - Adobe Social (17:11) for tips and tricks for new Social users.

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    15-10-2015
    Thursday, March 20, 201410am PT / 1pm ET / 6pm GMTDuration: 60 minutesSocial media today is at the center of customer relationship strategies. It’s inevitable to be more responsive to build stronger customer and influencer relationships.The Adobe Social offers new and improved moderation tool that l...

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    15-10-2015
    During last night's maintenance release we began pulling in a new piece of data that requires a different permission on Facebook tokens. Since this permission had not been necessary up until this point it was not present in any accounts, which caused posts to fail with an authorization message until...

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    15-10-2015
    We experienced a service disruption on Monday, March 31, 2014 between 8:30 am through 10:47 am PDT. Adobe Social was not accessible in this timeframe and one or more of your scheduled posts may not have publish as expected during the outage.What to DoWe recommend that you follow these instructions t...

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    15-10-2015
    We experienced a service disruption on Monday, March 31, 2014 between 8:30 am through 10:47 am PDT. Adobe Social was not accessible in this timeframe and one or more of your scheduled posts may not have publish as expected during the outage.What to DoWe recommend that you follow these instructions t...

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    15-10-2015
    Moderation Tool Migration GuideOn March 13, 2014, new moderation and social relationship management capabilities will be generally available in Adobe® Social after a successful BETA test program.This migration guide provides account administrators with what changes they should expect with the migrat...

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    15-10-2015
    If you are currently using Facebook Moderation or Twitter Moderation tools in Adobe Social, we would like to notify you that these tools will be phased out and updated with a brand new Moderation tool on March 13, 2013.This is an exciting update that has been in BETA for several months and includes ...

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    Gigazelle
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    15-10-2015
    Beginning Tuesday, September 10, 2013 we discovered an issue with publishing Facebook image post in Adobe Social publishing. The issues are the cause of a bug in the Facebook platform. We believe to have a majority of the issues addressed.Facebook is aware of this bugThe Facebook API team was aware ...

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    gaurav_mishra
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    15-10-2015
    Note: Social campaigns must be created in Adobe Social. Social campaigns cannot be created in Adobe Analytics. Social does not display or import campaigns created in Analytics.Click Settings > Campaigns.The Campaigns page displays a list of all of your saved campaigns within the currently selected r...

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    15-10-2015
    You may have also noticed one of the enhancements we added in last night's release, an in-tool notification that lets you know when you need to reauthorize your publishers. It may look a bit alarming at first, but this enhancement actually makes it very easy to ensure that all pages and accounts are...

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    15-10-2015
    If you're a customer of Context Optional, or you use Adobe ID (our single sign on system) and you need to reset your password, please follow the steps below.At the page https://social.omniture.com/loginClick "Sign in with Adobe ID"Click the link for "Trouble signing in" Fill in Adobe ID email & clic...

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    15-10-2015
    Adobe Social 3.2 is here! We wanted to remind you that the release is set to go live tomorrow, February 20th. Please be aware that you may experience some intermittent downtime or slower page/report load times between 2:00pm and 6:00pm PST as we push several updates live. We appreciate your patience...

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    15-10-2015
    This is now fixed. Please email SocialSupport@adobe.com if you are still experiencing any issues. We are currently experiencing a performance issue in one of our data centers. Some customers will experience intermittent failures when searching for their Adobe Social apps on Facebook (inability to fi...

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    kasiat58722614
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    28-03-2015
    Hi all,When downloading eBook I get an Error W_ADEPT_CORE_ACTIVATION_CERT_NOT_FOUND Document is licensed for a different user account.I have check the Authorization and it is to the correct Adobe ID account and the same as for eBook and also I have check the Firewall settings to allow my PC to conne...

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