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  • by mayt9122330901-12-2019
    Hi,Before we use the Adobe Launch set up for mobile app, we used adobe mobile service.With adobe mobile service, we capture visitorMarketingCloudID at all the page / mobile screen and store visitorMarketingCloudID in the evar.The syntax for iOS and Android to visitorMarketingCloudID at page tracking...
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  • by Andy_Watanabe20-03-2018
    Please help us improve your experience with the experience cloud.The Adobe Experience Cloud is conducting a survey to learn more about what stands between you and getting the value you are looking for from our solutions. This is a great opportunity to “let us have it” (for better or worse ☺). Your t...
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  • by glennm7023347405-03-2018
    When applying a star rating to photo. The photo goes in the delete file. Need help!!!
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  • by marianelaa8038816-09-2017
    A pesar de seguir los pasos indicados, y estar suscrita Adobe PDF export, no consigo realizar la exportación de documentos PDF a word.
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  • by Avik_Banerjee20-07-2016
    Hello Adobe Social Product Champions,You could re-authorize a Facebook, Twitter, Google+, LinkedIn, YouTube, or Sina Weibo property and grant permissions after making a change to the property, such as changing your password. How? Click here to know more. Thanks & Regards, Adobe Social Product Commun...
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  • by Avik_Banerjee20-07-2016
    Hello Adobe Social Product Champions,In such a situation, first identify the failed posts using the following steps: - Go to Publish > Content Calender - Filter by post status (Failed), and ensure that the date range is correctWhen you hover the mouse over the red icon, a description of the cause of...
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  • by Avik_Banerjee19-07-2016
    Hello Adobe Social Product Champions, Have you ever tried to publish content to your LinkedIn company pages using Adobe Social? This in-product getting started article would provide you with all the information you need to perform this task. Thanks & Regards, Adobe Social Product Community Team
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  • by Avik_Banerjee19-07-2016
    Hello Adobe Social Product Champions,You should use this feature to configure link-shortening preferences, including enabling or disabling automatic link shortening in the Publisher and selecting a default shortener to use for all links. Click this link to read and find out more. Thanks & Regards, A...
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  • by Avik_Banerjee18-07-2016
    Hello Adobe Social Product Champions,You can add a new Twitter account to Social so that you can use Social to publish to Twitter and moderate tweets. Click Settings >Properties > New Property > Twitter. Read more here . Thanks & Regards, Adobe Social Product Community Team
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  • by Avik_Banerjee18-07-2016
    Hello Adobe Social Product Champions, Did you know about the Adobe Social Customer Resource Hub ? This hub is an excellent online product reference resource to help you become acquainted with the new features in each release of Adobe Social. This hub include information on - Capability Spotlights, Q...
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  • by Avik_Banerjee17-07-2016
    Hello Adobe Social Product Champions, Learn about what's new in Adobe Social, including new features and fixes. You may want to bookmark this link. Thanks & Regards, Adobe Social Product Community Team
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  • by Avik_Banerjee17-07-2016
    Hello Adobe Social Product Champions,These resources are your good friends when you set about to learn Adobe Social. 1. Training Videos: Training videos for Adobe Social Classic are available for viewing on Adobe Enterprise TV: https://marketing.adobe.com/resources/help/en_US/social/c_training_video...
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  • by Avik_Banerjee17-07-2016
    Hello Adobe Social Product Champions,While creating posts from the Publisher or the Content Calendar, you can save the posts in an intermediate state as drafts. You can also create a template to use as a starting point for future posts. Here is the link to the in-product help article to get you star...
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  • by Avik_Banerjee14-07-2016
    Hello Adobe Social Product Champions,Did you know how to publish a YouTube video? Here are ways mentioned you could learn to do this activity. Read below to know more :-Publish a YouTube video using the Content Calendar or Publisher. You can configure its settings and then post the video immediately...
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  • by shashim8540509520-05-2016
    connection to the data source is failed because the environment is not trusted in adobe livecycle designer es2 datasonnection was successful can anyone please help what are all the settings i need to do.Thank you
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  • by Avik_Banerjee09-02-2016
    Dear Adobe Social customers, Here are the Adobe Social latest release notes : https://marketing.adobe.com/resources/help/en_US/whatsnew/
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  • by fayer6570761831-12-2015
    how do I fix , when I click to watch a video the screen is green ? I can hear it.
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  • by deannav6451529318-11-2015
    Around 2 days ago I purchased a product with the product number AD003306675UK however I unsubscribed from it around 10 minutes after although I paid for a full year. Please let me know when i am going to get a refund because I am not happy with paying for a full year when I only used it for 10 minut...
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  • by Adobo_Supportus15-10-2015
    We have two What's New videos for the 3.3.3 release next Thursday. Get a sneak peek at new features and how they work. Social 3.3.3 What's New Part 1: Navigation and UI Enhancements Social 3.3.3 What's New Part 2: Moderation Enhancements
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  • by Adobo_Supportus15-10-2015
    Exciting news - Bitly announced today it has added Adobe Social as its newest Bitly Certified Partner. Through its new, certified status under the Bitly Certified Partners Program, Adobe Social will integrate Bitly link data, security and functionality into its solution offering to help social marke...
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  • by Adobo_Supportus15-10-2015
    Did you know you can follow twitter users in without having to leave Social via Unified Moderation? This little known feature is very helpful because it helps streamline your workflow in two ways- you no longer have to go to Twitter's native application to follow a user and you don't need to have th...
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  • by Adobo_Supportus15-10-2015
    Having issues logging into Adobe Social? No worries, you can reset your password yourself! See this brand new article, How to reset your Adobe Social password, here. *Please note: If you are an Administrator you will need to have another Administrator or Adobe representative to reset your password, ...
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  • by Adobo_Supportus15-10-2015
    In case you missed it here's the May's Newsletter for Adobe Social, featuring Release Notes for this Thursday's release, New Feature Highlights, our Bayer Case Study, Social News, and more!
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  • by Adobo_Supportus15-10-2015
    Check out our latest offering: 2014 Social Trends! This 8 minute video recaps looks at where social marketing is headed in 2014 and provides marketers with recommendations on how to ride out the trends. There’s a lot of industry info out there that’s helpful to social marketing professionals, but it...
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  • by Adobo_Supportus15-10-2015
    Check out the Early Access Release Notes for next Thursday's 3.3.4 release. In addition to the new features described below, there are more than 300 fixes and enhancements in Social 3.3.4 focused on improved performance, scalability, usability, and reliability.Social Buzz report enhancements:Image B...
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  • by Adobo_Supportus15-10-2015
    Adobe Social’s legacy Facebook Insights data integration with SiteCatalyst will be retired on August 21, 2014 and replaced with a new, more comprehensive integration.If you use both Adobe Social and Adobe Analytics, and have connected your Facebook page to Adobe Analytics, Adobe SiteCatalyst, or Omn...
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  • by Adobo_Supportus15-10-2015
    In case you missed it, here's April's Newsletter for Adobe Social, including Pre and Post Release tips, New Feature Highlights, our Sony Playstation Case Study, highlights and videos from last month's Adobe Summit in Salt Lake City, Social News, and more!
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  • by Adobo_Supportus15-10-2015
    Release Date/TimeThe new release is scheduled to go live Thursday, Apr 17, 2014. Please be aware that you may experience some intermittent downtime or slower page/report load times between 2:00pm to 6:00pm PST as we push several updates live. We appreciate your patience during this update and recomm...
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  • by Adobo_Supportus15-10-2015
    Want to know what's coming out in next week's release? Take a sneak peek at the Early Release Notes for 3.3.1 here! There's a list of new features and bug fixes, along with information about the upcoming release for other Adobe products.You can also subscribe to the Adobe Priority Product Update to ...
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  • by Adobo_Supportus15-10-2015
    Want to know what goodies we have for you in the 3.2.2 release next Thursday? Check the Early Release Notes here. As always the updates described in the Early Release Notes are based on preliminary release plans and are subject to change or removal upon release.
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