Windows 7 Compatiblity

[Robert_Dunn_21]

I have created an interactive form with Designer ES8.2 on a Windows XP system. I can't import form data into the form on a Windows 7 computer. The form works fine on Windows XP systems.

[Former Community Member]

Can you give more details on what is happening ...are you getting an error message? What versions of Acrobat arre you using? How are you importing the data?

Paul

[Robert_Dunn_21]

Paul,

I created the form on Acrobat 9 Pro, LiveCycle Designer ES 8.2. We fill out the form on Acrobat X Reader and e-mail an XML file to a person with Acrobat X Pro. We are importing the data using Acrobat X Pro from the tools menu, manage form data, import data. When we do this on three different Windows 7 machines Adobe Acrobat gives us the error message "Could not load data from the text file." When we import the data on a WIndows XP machine loaded with the same Acrobat X program, the data fills the form just as it should. The form also works on a Windows XP machine using Acrobat 9 Pro.
I can send you the form if you want to try it yourself.

Thanks,

Bob Dunn

[Former Community Member]

Sounds like there might be a bug ....if you want to send the form and the asociated data file to LiveCycle8@gmail.com I can confirm that it is an issue.

Paul

[momof3]

So, was there a bug or a fix to this problem?  Thanks!