Why is user asked to add foriegn font package when opening livecycle document?

Avatar

Avatar

neilski4359

Avatar

neilski4359

neilski4359

04-07-2018

I have three livecycle forms that I have multiple end users utilizing.  One of those form requires the downloading of a foreign or Asian font package to Acrobat Reader for some but not all users.  The other two forms work fine for all users.  What is different about the one form and how can I correct it so this does not happen? I would imagine it might have something to do with the fonts embedded in the Livecycle document.

View Entire Topic

Avatar

Avatar

neilski4359

Avatar

neilski4359

neilski4359

04-07-2018

I can not provide a screen shot because it is not happening to me just some of my users.  I know you are correct about the cause but I was wondering if it is possible to correct/modify the form such that it does not require the download of a different font package.