Why can't I import a Word 2016 document in LiveCycle Designer ES4?

Avatar

Avatar
Level 1
sandiem19856802
Level 1

Likes

0 likes

Total Posts

1 post

Correct reply

0 solutions
View profile

Avatar
Level 1
sandiem19856802
Level 1

Likes

0 likes

Total Posts

1 post

Correct reply

0 solutions
View profile
sandiem19856802
Level 1

28-09-2017

I have just purchased LiveCycle Designer ES4 and I would like to import a Word Document (Word 2016) but I keep getting this error message?  Can you please advise how to get around this? I have attempted to troubleshoot this with the assistance of our IT technician and it still will not allow import - keep getting this message.

Please can you assist.

LiveCycle ES4 Error Message.JPG

Accepted Solutions (0)

Answers (1)

Answers (1)

Avatar

Avatar
Validate 1
Level 4
mouslander
Level 4

Likes

23 likes

Total Posts

298 posts

Correct reply

27 solutions
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 10
Boost 1
View profile

Avatar
Validate 1
Level 4
mouslander
Level 4

Likes

23 likes

Total Posts

298 posts

Correct reply

27 solutions
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 10
Boost 1
View profile
mouslander
Level 4

29-09-2017

Interesting. I get the same thing. One work around is to convert the word doc to PDF. I am not sure if is a bad Word converter??? It could be something to do with the update to word 2016