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Web service not working when called remotely

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Former Community Member

Hi there!

I built a simple web service to generate a sequence number to be cosumed by PDF forms.

It works perfecly when I run PDFs on my machine, using localhost, etc.

Whem deployed on the client's servers it does not work. The only difference is the client is running LiveCycle on Linux over their inhouse corporate network.

When the web service is added to forms in LC Designer, the ws structure is built correctly and if called from a web browser the XML response is ok too.

I've checked LiveCycle log file - there's nothing there, the ws is not even being called.

Where should I look for error messages or other resources to aid me in identifying the problem?

Thank you very much for any hints!

Marcos

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