Web service connection Failure

[Former Community Member]

Hi All,

During the webservice connection some times the PDf does not able to connect Webservice so it throwing error Like General operation error .

Here we are using Live cycle designer 8.2 and connection set to cal webservice .

<

connectionSet xmlns="http://www.xfa.org/schema/xfa-connection-set/2.4/">

<wsdlConnection name="SendDataConnection" dataDescription="SendDataConnectionprocessQuoteRequestDD">

<soapAddress>URL1</soapAddress>

<wsdlAddress>URL2</wsdlAddress>

<soapAction>URL3</soapAction>

<operation input="val1" output="val2">process</operation>

</wsdlConnection>

I am not sure aout the root cause of issue . Some times not able to conect a Webservice  for a long period and some times able to connect after 1 or 2 or 3 or 4 .. times.

Let me know if you have any soln.

and

1.Is there any default timeout in Designer while using LC designer in the connectionset .

2. How long (time )PDF search the Connection URL while using the connectionset to get teh response from the WS side .

Advance Thanks

[Former Community Member]

I would recommend testing the Web Service to validate its behaviour outside of the PDF. The soapUI tool is an excellent (and free) tool for testing and debugging Web Services. A trial version of soapUI is available at http://www.soapui.org/

Other considerations:

1) Have you updated Reader/Acrobat and prepared for enhanced security?

2) Is the form enabled for Web Service connectivity?

3) Has the security model changed on the Web Service end point or the Web Service itself?

Steve

[Former Community Member]

Thanks for the response .

This issue happening in the Particuler location not in all the location.

The same PDF with same data can able to submit and access the WS in other locations .

I