Using multiple fragments causes Adobe LC workbench/designer to crash

Avatar

Avatar

tarekahf

Avatar

tarekahf

tarekahf

09-04-2018

Sometimes Adobe LiveCycle Designer crashes or it will give the error below:

There is a problem with Adobe Acrobat/Reader.

If it is running, please exit and try again. (10:10)

1461601_pastedImage_0.png

I have recorded a screen session to show when is it most likely the error will trigger.

Following are the most probably steps that will cause the error to trigger (based on my observation):

1. Open Workbench

2. Use a form that has multiple nested fragments

3. Using designer, open the main form, and open one of the nested fragments

4. Edit the fragment, save, and try to preview the the container form

5. Repeat step 4 above, after 2-3 times, it will report the error above, and/or the designer will crash.

The error will be resolved only and only after you close Workbench and open it back to try again. If you close the designer only, the error won't be resolved.

This is becoming a very annoying issue, especially after increased use of fragment and nested fragments. I need help to resolve this issue.

In the past, it used to happen once or twice per day. Now it is almost 5-7 times per day.

Tarek

Accepted Solutions (0)

Answers (0)