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Users unable to hear each other

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Former Community Member

I'm using the audio publisher/suscribers in combination with the webcam pod. My users can always see each other's video and can usually hear each other, but from time to time, one user cannot hear the other. Here's the common scenario:

- user A and user B have been able to see and hear each other in the past

- user A and user B connect to a room and can see each other

- user A can speak and be heard by user B

- user B can speak (and see Flash catching audio in the Flash settings/microphone tab) but cannot be heard by user B

Have you run across this issue before? Do you have any idea where the problem likely is (the connection, the audio pub/sub setup, the client configuration/mic)?

I'm working on reproducing this, but can't reproduce it consistently yet.

2 Replies

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Former Community Member

Hi,

The fourth point I presume B speaks and A can't hear rather than B himself.

Which SDK version are you using ?  If you are using player 10 or 10.1 , can you try with 9 for once and see if you can reproduce just for a testing scenario.

I haven't seen this occuring . Moreover, if you can ,please tell me some activity that does reproduce this.

Thanks

Hironmay Basu

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Former Community Member

You're right about the fourth point. A cannot hear B.

I'm on SDK 1.3.5 with the Flash 10 swc. I haven't been able to reliably reproduce this yet. I'll let you know if I can find a way.