UserID Doesn't exist error message

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Ajay_Yada

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Ajay_Yada

Ajay_Yada

17-11-2011

Hi,

SUNONE directory gets synched with Adobe LC directory without any issues but still one of the long lived process gets stalled with the error message "User ID is either inactive or invalid".

UserID is still active in the database and also available in outlook.

Please suggest, what else I can check to resolve this issue.

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Steve_L_Walker

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Steve_L_Walker

Steve_L_Walker

17-11-2011

1) Can you successfully query the user in LC adminui User Manager?

2) Does this error occur for the same user ID on all LC services?

3) What roles or group roles are defined for the user?

Steve