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Urgent - Livecycle - Being told that they are still processing my order

Level 1
Level 1

The message appears saying it can take upto 24 hours it has been more than 24 hours now and I really need to be able to download and use this program.  The UK office is now shut and was told that I can go to support and all I can see is that I have been sent here and from what I can tell there does not seem to be anybody from adobe answering the queries.  Can anybody suggest a work around.  many thanks

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