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Upgrading account - how?

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Level 2

Cant see any related reference in Developer portal, can you point me to the right direction?

Thanks,

Gadi

1 Accepted Solution

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Correct answer by
Former Community Member

Hi Gadi,

It looks like some regions are tied to a specific currency.  To work around this, you may have to create a new Adobe ID, and select a region where the above 8 currencies are supported.

Sorry for the inconvenience.

Thanks,

Fang

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6 Replies

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Former Community Member

Hi,

In the developer portal after you login, on the bottom row in right, can you see a big button saying "This is a free developer account, Upgrade for more capacity" ?

You have to click that and accept terms and conditions and then a new browser window should open taking you to the pricing. It may also open as a new tab.

Hope this solves your problem

Thanks

Hironmay Basu

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Level 2

I have seen it in the tutorial, the problem is that the screen I got doesnt contain this button...

could this be regional issue?

Thanks,

Gadi

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Former Community Member

Hi Gadi,

It's possible that the currency for your region isn't supported.  We currently support the following currencies:

  • US Dollar (USD)
  • Euro (EUR)
  • Pound Sterling (GBP)
  • Swiss Franc (CHF)
  • Swedish Krona (SEK)
  • Danish Krone (DKK)
  • Australian Dollar (AUD)
  • Norwegian Krone (NOK)

If you don't mind me asking, what region are you located in?

Thanks,

Fang

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Level 2

Hi Fang,

We're from Israel.

No problem paying in dolars though

Thanks,

Gadi

Avatar

Correct answer by
Former Community Member

Hi Gadi,

It looks like some regions are tied to a specific currency.  To work around this, you may have to create a new Adobe ID, and select a region where the above 8 currencies are supported.

Sorry for the inconvenience.

Thanks,

Fang

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