Hi
We are testing our application that based on LCCS and using 15 USD free quota.
It is 2.58 USD now.
We want to upgrade to commercial account when we are ready but there isnt any button or link at LCCS developer portal.
In demo video, it is at the right side of free quota graph. But there isnt in our account.
So How can we upgrade our account?
Thanks
Best regards
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That is strange (unless we gave you extra quota for your testing). Can you send us a screenshot ?
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Sure. Here it is.
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Hi mavikelebek,
Though LCCS is available worldwide and in 8 different currencies, there are certain geos that our credit card subscription system does not support. You could try creating an Adobe ID with a different geo to work around this issue.
Regards,
Fang
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Thanks for your reply.
First of all which country should I select? And second, what should I write for address, city, zip etc?
Why couldnt I select my country but change the currency?
Please guide us for creating a proper account for using LCCS .
Thanks
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Hi
I created a new account with United States country selection. Still there isnt any upgrade option at the panel ?
we will open our service soon but still got this problem.
Thanks
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Hi there,
That's very odd - I just created a test account from the US, and was able
to see the upgrade button. Could you try using a different browser to login
(maybe clear cookies first?). The system appears to be working, but maybe
it's picked up something on your side that makes it think you're not in the
US (possibly a cookie).
if all else fails, send your account URL to lccs adobe.com, and we can
take a look.
thanks
nigel
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Hi
Ok I just loged in with another browser so it is ok I can see the upgrade option. Thanks
But there is a problem when try to check out if we try to skip location based upgrade problem via select united states :
Enter your name and billing address exactly as it appears on your credit card statement. Call your credit card company if you are unsure of this address.
Our systems can only process Western text. Avoid using Chinese characters, Cyrillic letters, etc.; entering these into any of the address fields may cause problems in processing your order.
Don't see your region listed? Visit us at http://www.adobe.com/buy
If I select United States, the form shows and wait United States releated address and credit card information.
How can we upgrade ?
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Hi
Still didnt get any answer?
There should be a proper solution for this problem?
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