Upgrade to Acrobat XI and what it means to LCD

[radzmar]

With Acrobat XI things about LCD will significantly change.

So before you think of an upgrade, read this article!

http://acrobatninja.blogspot.de/2012/10/Acrobat-XI-whats-new.html

[dave_m_k · Accepted solution]

Regarding LiveCycle Designer.  From our Acrobat XI Pro FAQ:

[KyleKatarn7]

I have creative cloud cs6 and upgraded to acrobat XI. Now you've taken livecycle designer from me? Why.

I've been using that software since i purchased the cloud subscription. In fact it was one of the main reasons i purchased it. Is there a way to roll back to acrobat X to get live cycle designer back?

Ok i found in the FAQ

Who is eligible for a free LiveCycle Designer upgrade?

The following customers are eligible for a free upgrade:

• Customers who purchased a prior license to Acrobat and have purchased an upgrade to Acrobat XI Pro
• Customers who have an Adobe Maintenance and Support contract or purchased Upgrade Plan eligible for an Acrobat XI Pro upgrade
• Active Creative Cloud Complete members whose memberships started before October 15, 2012

The one-time LiveCycle Designer upgrade is available in English, French, German, or Japanese. Eligible customers can choose which language they would like to receive. Visit the Customer Support Portal to request an upgrade.

In the customer portal, it asks for a serial number but cloud memberships do not have serial numbers.