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unavailable eftp.adobe.com

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Former Community Member

Hello,

I am trying to download [Evaluation Virtual Appliance trial of Adobe LiveCycle Enterprise Suite Update 1] according to https://www.adobe.com/products/livecycle/pdfs/adobe_eftp_instructions.pdf , but the server seems to be unavailable.

I am using WinSCP client,  ftp protocol  with no ecryption,  login :  lc-trial / livecycle . Is there anyone, who can confirm, that the service is ok ?

Thanks

1 Accepted Solution

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Correct answer by
Level 7

Adobe IT says this should be working now.  If you still have trouble, there's an alternate URL in this blog entry that should help:

http://blogs.adobe.com/livecycle/2009/07/a_virtual_appliance_for_evalua.html

If you're still having trouble, please let us know.

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6 Replies

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Former Community Member

Thanks for reply.

Could it be possible to make some estimate, how long can it takes ?

Regards

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Correct answer by
Level 7

Adobe IT says this should be working now.  If you still have trouble, there's an alternate URL in this blog entry that should help:

http://blogs.adobe.com/livecycle/2009/07/a_virtual_appliance_for_evalua.html

If you're still having trouble, please let us know.

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Former Community Member

I am downloading right now :-).

Thank You very much for help.

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Former Community Member

Sorry to reopen /extend the topic.

There is one more minor issue, I tried three different ftp clients and I am not able to resume downloading if there is some connection error.

It is then neccessary to start download from 0 (for me it failed with 11.9GB :-( ). I guess the FTP server should support the "resume" functionality.

WinSCP returned (other clients returned just general connection error):

Copying files from remote side failed.
Permission denied.

But it may be WinSCP's interpretation of error state.

Could IT look yet on this ? ( It could reduce load on ftp server in long period )

Thanks

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Level 7

Because of trouble people are having with this huge download (14 GB), we have pulled it.  We are working on a next generation appliance (much smaller) which we're hoping to make available in a couple of months.