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SOLVED

Unable to install new version of LCCS navigator...

JoshRWeinstein
Level 2
Level 2

Anyone able to get it to install? Keeps giving me errors

1 Accepted Solution
Raff_
Correct answer by
Employee
Employee

This is a related post:

http://forums.adobe.com/message/3653241

Basically if you have an old version of the navigator (before May 2011) and are trying to update to a newer version you should uninstall the old version and install the new version from scratch. The problem is related to a change in the certificate required to sign the AIR app (Adobe policy) that made the two versions incompatible.

If you dont have the navigator installed and/or have a reasonably new version please post the navigator version and possibly a screenshot of your error. "Gives me error" is not really very helpful

View solution in original post

3 Replies
DrAlexGor
Level 4
Level 4

In general please add more information about your issue like OS, which version you have of the navigator etc..

Can't find a post about this we had a few weeks about this, but I think it came down to manually removing the LCCS navigator from your OS and then grabbing the new one and installing it from scratch.

Raff_
Correct answer by
Employee
Employee

This is a related post:

http://forums.adobe.com/message/3653241

Basically if you have an old version of the navigator (before May 2011) and are trying to update to a newer version you should uninstall the old version and install the new version from scratch. The problem is related to a change in the certificate required to sign the AIR app (Adobe policy) that made the two versions incompatible.

If you dont have the navigator installed and/or have a reasonably new version please post the navigator version and possibly a screenshot of your error. "Gives me error" is not really very helpful

View solution in original post