Turnkey option deactivated after unsuccessful instalation

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Marcos_J_Pinto

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Marcos_J_Pinto

Marcos_J_Pinto

24-02-2011

Hi there!

 
After an unsuccessful install operation from a CD (install software crashed and hung), I restarted the operation from a folder.

However, when I get to the turnkey options screen, only partial turnkey and manual options are available; turnkey option is greyed out and there is an explanation saying MySQL is already installed. But it is not.

Please, how do I get the Full Turnkey option back?

Thank you very much for any ideas.

Marcos

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Hina_Rastogi

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Hina_Rastogi

Hina_Rastogi

24-02-2011

Hi Marcos,

Could you re-attempt Turnkey installation after deleting the Windows Services for JBoss and MySQL (if present)?

Thanks,

Hina Rastogi