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Traditional Chinese Language Support Package ?

Donegal_Co_Co
Level 2
Level 2

When users try to open my distributed forms using Adobe Reader 9 they get an alert box which states:

'You need to install the Traditional Chinese Language Support Package to view or fill in this form.  If you continue without installing this package the form will not work correctly'

Is there anything within LiveCycle Designer which can be changed to prevent this message from appearing when users try to open the form ?

2 Replies
radzmar
Level 10
Level 10

If you use chinese in you form - No,

because the Language Packages are additional parts of the PDF-Viewer (Reader), which needs to be installed once.

If you don't use chines in your form, it may be you have ambedded accidently defferent local properties in the localSet.

Goto to the XML view and look for the localSet tag.

It may contain several locale elements.

Remove all element you don't need.

Before (German and Chinese):

<localeSet xmlns="http://www.xfa.org/schema/xfa-locale-set/2.7/">

   <locale name="de_DE" desc="Deutsch (Deutschland)">

      <calendarSymbols name="gregorian">

         <monthNames>

            <month>Januar</month>

            <month>Februar</month>

            <month>März</month>

            <month>April</month>

            <month>Mai</month>

            <month>Juni</month>

            <month>Juli</month>

            <month>August</month>

            <month>September</month>

            <month>Oktober</month>

            <month>November</month>

            <month>Dezember</month>

         </monthNames>

         <monthNames abbr="1">

            <month>Jan</month>

            <month>Feb</month>

            <month>Mrz</month>

            <month>Apr</month>

            <month>Mai</month>

            <month>Jun</month>

            <month>Jul</month>

            <month>Aug</month>

            <month>Sep</month>

            <month>Okt</month>

            <month>Nov</month>

            <month>Dez</month>

         </monthNames>

         <dayNames>

            <day>Sonntag</day>

            <day>Montag</day>

            <day>Dienstag</day>

            <day>Mittwoch</day>

            <day>Donnerstag</day>

            <day>Freitag</day>

            <day>Samstag</day>

         </dayNames>

         <dayNames abbr="1">

            <day>So</day>

            <day>Mo</day>

            <day>Di</day>

            <day>Mi</day>

            <day>Do</day>

            <day>Fr</day>

            <day>Sa</day>

         </dayNames>

         <meridiemNames>

            <meridiem>vorm.</meridiem>

            <meridiem>nachm.</meridiem>

         </meridiemNames>

         <eraNames>

            <era>v. Chr.</era>

            <era>n. Chr.</era>

         </eraNames>

      </calendarSymbols>

      <datePatterns>

         <datePattern name="full">EEEE, D. MMMM YYYY</datePattern>

         <datePattern name="long">D. MMMM YYYY</datePattern>

         <datePattern name="med">DD.MM.YYYY</datePattern>

         <datePattern name="short">DD.MM.YY</datePattern>

      </datePatterns>

      <timePatterns>

         <timePattern name="full">H:MM' Uhr 'Z</timePattern>

         <timePattern name="long">HH:MM:SS Z</timePattern>

         <timePattern name="med">HH:MM:SS</timePattern>

         <timePattern name="short">HH:MM</timePattern>

      </timePatterns>

      <dateTimeSymbols>GjMtkHmsSEDFwWahKzZ</dateTimeSymbols>

      <numberPatterns>

         <numberPattern name="numeric">z,zz9.zzz</numberPattern>

         <numberPattern name="currency">z,zz9.99 $</numberPattern>

         <numberPattern name="percent">z,zz9%</numberPattern>

      </numberPatterns>

      <numberSymbols>

         <numberSymbol name="decimal">,</numberSymbol>

         <numberSymbol name="grouping">.</numberSymbol>

         <numberSymbol name="percent">%</numberSymbol>

         <numberSymbol name="minus">-</numberSymbol>

         <numberSymbol name="zero">0</numberSymbol>

      </numberSymbols>

      <currencySymbols>

         <currencySymbol name="symbol">€</currencySymbol>

         <currencySymbol name="isoname">EUR</currencySymbol>

         <currencySymbol name="decimal">,</currencySymbol>

      </currencySymbols>

      <typefaces>

         <typeface name="Myriad Pro"/>

         <typeface name="Minion Pro"/>

         <typeface name="Courier Std"/>

         <typeface name="Adobe Pi Std"/>

         <typeface name="Adobe Hebrew"/>

         <typeface name="Adobe Arabic"/>

         <typeface name="Adobe Thai"/>

         <typeface name="Kozuka Gothic Pro-VI M"/>

         <typeface name="Kozuka Mincho Pro-VI R"/>

         <typeface name="Adobe Ming Std L"/>

         <typeface name="Adobe Song Std L"/>

         <typeface name="Adobe Myungjo Std M"/>

      </typefaces>

   </locale>

   <locale name="zh_CN" desc="Chinesisch (vereinfacht, VR China)">

      <calendarSymbols name="gregorian">

         <monthNames>

            <month>一月</month>

            <month>二月</month>

            <month>三月</month>

            <month>四月</month>

            <month>五月</month>

            <month>六月</month>

            <month>七月</month>

            <month>八月</month>

            <month>九月</month>

            <month>十月</month>

            <month>十一月</month>

            <month>十二月</month>

         </monthNames>

         <monthNames abbr="1">

            <month>一月</month>

            <month>二月</month>

            <month>三月</month>

            <month>四月</month>

            <month>五月</month>

            <month>六月</month>

            <month>七月</month>

            <month>八月</month>

            <month>九月</month>

            <month>十月</month>

            <month>十一月</month>

            <month>十二月</month>

         </monthNames>

         <dayNames>

            <day>星期日</day>

            <day>星期一</day>

            <day>星期二</day>

            <day>星期三</day>

            <day>星期四</day>

            <day>星期五</day>

            <day>星期六</day>

         </dayNames>

         <dayNames abbr="1">

            <day>日</day>

            <day>一</day>

            <day>二</day>

            <day>三</day>

            <day>四</day>

            <day>五</day>

            <day>六</day>

         </dayNames>

         <meridiemNames>

            <meridiem>上午</meridiem>

            <meridiem>下午</meridiem>

         </meridiemNames>

         <eraNames>

            <era>公元前</era>

            <era>公元</era>

         </eraNames>

      </calendarSymbols>

      <datePatterns>

         <datePattern name="full">YYYY'年'M'月'D'日'EEEE</datePattern>

         <datePattern name="long">YYYY'年'M'月'D'日'</datePattern>

         <datePattern name="med">YYYY-M-D</datePattern>

         <datePattern name="short">YY-M-D</datePattern>

      </datePatterns>

      <timePatterns>

         <timePattern name="full">Ahh'时'MM'分'SS'秒' Z</timePattern>

         <timePattern name="long">Ahh'时'MM'分'SS'秒'</timePattern>

         <timePattern name="med">Ahh:MM:SS</timePattern>

         <timePattern name="short">Ah:MM</timePattern>

      </timePatterns>

      <dateTimeSymbols>GanjkHmsSEDFwWxhKzZ</dateTimeSymbols>

      <numberPatterns>

         <numberPattern name="numeric">z,zz9.zzz</numberPattern>

         <numberPattern name="currency">$z,zz9.99</numberPattern>

         <numberPattern name="percent">z,zz9%</numberPattern>

      </numberPatterns>

      <numberSymbols>

         <numberSymbol name="decimal">.</numberSymbol>

         <numberSymbol name="grouping">,</numberSymbol>

         <numberSymbol name="percent">%</numberSymbol>

         <numberSymbol name="minus">-</numberSymbol>

         <numberSymbol name="zero">0</numberSymbol>

      </numberSymbols>

      <currencySymbols>

         <currencySymbol name="symbol">¥</currencySymbol>

         <currencySymbol name="isoname">CNY</currencySymbol>

         <currencySymbol name="decimal">.</currencySymbol>

      </currencySymbols>

      <typefaces>

         <typeface name="Adobe Song Std L"/>

         <typeface name="Myriad Pro"/>

         <typeface name="Minion Pro"/>

         <typeface name="Courier Std"/>

         <typeface name="Adobe Pi Std"/>

         <typeface name="Adobe Hebrew"/>

         <typeface name="Adobe Arabic"/>

         <typeface name="Adobe Thai"/>

         <typeface name="Kozuka Gothic Pro-VI M"/>

         <typeface name="Kozuka Mincho Pro-VI R"/>

         <typeface name="Adobe Ming Std L"/>

         <typeface name="Adobe Myungjo Std M"/>

      </typefaces>

   </locale>

</localeSet>

After (Only German)

<localeSet xmlns="http://www.xfa.org/schema/xfa-locale-set/2.7/">

   <locale name="de_DE" desc="Deutsch (Deutschland)">

      <calendarSymbols name="gregorian">

         <monthNames>

            <month>Januar</month>

            <month>Februar</month>

            <month>März</month>

            <month>April</month>

            <month>Mai</month>

            <month>Juni</month>

            <month>Juli</month>

            <month>August</month>

            <month>September</month>

            <month>Oktober</month>

            <month>November</month>

            <month>Dezember</month>

         </monthNames>

         <monthNames abbr="1">

            <month>Jan</month>

            <month>Feb</month>

            <month>Mrz</month>

            <month>Apr</month>

            <month>Mai</month>

            <month>Jun</month>

            <month>Jul</month>

            <month>Aug</month>

            <month>Sep</month>

            <month>Okt</month>

            <month>Nov</month>

            <month>Dez</month>

         </monthNames>

         <dayNames>

            <day>Sonntag</day>

            <day>Montag</day>

            <day>Dienstag</day>

            <day>Mittwoch</day>

            <day>Donnerstag</day>

            <day>Freitag</day>

            <day>Samstag</day>

         </dayNames>

         <dayNames abbr="1">

            <day>So</day>

            <day>Mo</day>

            <day>Di</day>

            <day>Mi</day>

            <day>Do</day>

            <day>Fr</day>

            <day>Sa</day>

         </dayNames>

         <meridiemNames>

            <meridiem>vorm.</meridiem>

            <meridiem>nachm.</meridiem>

         </meridiemNames>

         <eraNames>

            <era>v. Chr.</era>

            <era>n. Chr.</era>

         </eraNames>

      </calendarSymbols>

      <datePatterns>

         <datePattern name="full">EEEE, D. MMMM YYYY</datePattern>

         <datePattern name="long">D. MMMM YYYY</datePattern>

         <datePattern name="med">DD.MM.YYYY</datePattern>

         <datePattern name="short">DD.MM.YY</datePattern>

      </datePatterns>

      <timePatterns>

         <timePattern name="full">H:MM' Uhr 'Z</timePattern>

         <timePattern name="long">HH:MM:SS Z</timePattern>

         <timePattern name="med">HH:MM:SS</timePattern>

         <timePattern name="short">HH:MM</timePattern>

      </timePatterns>

      <dateTimeSymbols>GjMtkHmsSEDFwWahKzZ</dateTimeSymbols>

      <numberPatterns>

         <numberPattern name="numeric">z,zz9.zzz</numberPattern>

         <numberPattern name="currency">z,zz9.99 $</numberPattern>

         <numberPattern name="percent">z,zz9%</numberPattern>

      </numberPatterns>

      <numberSymbols>

         <numberSymbol name="decimal">,</numberSymbol>

         <numberSymbol name="grouping">.</numberSymbol>

         <numberSymbol name="percent">%</numberSymbol>

         <numberSymbol name="minus">-</numberSymbol>

         <numberSymbol name="zero">0</numberSymbol>

      </numberSymbols>

      <currencySymbols>

         <currencySymbol name="symbol">€</currencySymbol>

         <currencySymbol name="isoname">EUR</currencySymbol>

         <currencySymbol name="decimal">,</currencySymbol>

      </currencySymbols>

      <typefaces>

         <typeface name="Myriad Pro"/>

         <typeface name="Minion Pro"/>

         <typeface name="Courier Std"/>

         <typeface name="Adobe Pi Std"/>

         <typeface name="Adobe Hebrew"/>

         <typeface name="Adobe Arabic"/>

         <typeface name="Adobe Thai"/>

         <typeface name="Kozuka Gothic Pro-VI M"/>

         <typeface name="Kozuka Mincho Pro-VI R"/>

         <typeface name="Adobe Ming Std L"/>

         <typeface name="Adobe Song Std L"/>

         <typeface name="Adobe Myungjo Std M"/>

      </typefaces>

   </locale>

</localeSet>

Donegal_Co_Co
Level 2
Level 2

Thank You very Much for your reply Radzmar,

This is my script, I cannot see any Chinese symbols in it. 

When creating the LiveCycle Document I used a Microsoft Word Document as a template could it be that Adobe has interpreted some of the Microsoft Work Font as Chinese symbols ? 

Such as inverted commas (‘ “)  etc.

 

<localeSet xmlns="http://www.xfa.org/schema/xfa-locale-set/2.7/">

   <locale name="en_IE" desc="English (Ireland)">

      <calendarSymbols name="gregorian">

         <monthNames>

            <month>January</month>

            <month>February</month>

            <month>March</month>

            <month>April</month>

            <month>May</month>

            <month>June</month>

            <month>July</month>

            <month>August</month>

            <month>September</month>

            <month>October</month>

            <month>November</month>

            <month>December</month>

         </monthNames>

         <monthNames abbr="1">

            <month>Jan</month>

            <month>Feb</month>

            <month>Mar</month>

            <month>Apr</month>

            <month>May</month>

            <month>Jun</month>

            <month>Jul</month>

            <month>Aug</month>

            <month>Sep</month>

            <month>Oct</month>

            <month>Nov</month>

            <month>Dec</month>

         </monthNames>

         <dayNames>

            <day>Sunday</day>

            <day>Monday</day>

            <day>Tuesday</day>

            <day>Wednesday</day>

            <day>Thursday</day>

            <day>Friday</day>

            <day>Saturday</day>

         </dayNames>

         <dayNames abbr="1">

            <day>Sun</day>

            <day>Mon</day>

            <day>Tue</day>

            <day>Wed</day>

            <day>Thu</day>

            <day>Fri</day>

            <day>Sat</day>

         </dayNames>

         <meridiemNames>

            <meridiem>AM</meridiem>

            <meridiem>PM</meridiem>

         </meridiemNames>

         <eraNames>

            <era>BC</era>

            <era>AD</era>

         </eraNames>

      </calendarSymbols>

      <datePatterns>

         <datePattern name="full">EEEE D MMMM YYYY</datePattern>

         <datePattern name="long">D MMMM YYYY</datePattern>

         <datePattern name="med">D MMM YYYY</datePattern>

         <datePattern name="short">DD/MM/YYYY</datePattern>

      </datePatterns>

      <timePatterns>

         <timePattern name="full">HH:MM:SS Z</timePattern>

         <timePattern name="long">HH:MM:SS Z</timePattern>

         <timePattern name="med">HH:MM:SS</timePattern>

         <timePattern name="short">HH:MM</timePattern>

      </timePatterns>

      <dateTimeSymbols>GyMdkHmsSEDFwWahKzZ</dateTimeSymbols>

      <numberPatterns>

         <numberPattern name="numeric">z,zz9.zzz</numberPattern>

         <numberPattern name="currency">$z,zz9.99</numberPattern>

         <numberPattern name="percent">z,zz9%</numberPattern>

      </numberPatterns>

      <numberSymbols>

         <numberSymbol name="decimal">.</numberSymbol>

         <numberSymbol name="grouping">,</numberSymbol>

         <numberSymbol name="percent">%</numberSymbol>

         <numberSymbol name="minus">-</numberSymbol>

         <numberSymbol name="zero">0</numberSymbol>

      </numberSymbols>

      <currencySymbols>

         <currencySymbol name="symbol">€</currencySymbol>

         <currencySymbol name="isoname">EUR</currencySymbol>

         <currencySymbol name="decimal">.</currencySymbol>

      </currencySymbols>

      <typefaces>

         <typeface name="Myriad Pro"/>

         <typeface name="Minion Pro"/>

         <typeface name="Courier Std"/>

         <typeface name="Adobe Pi Std"/>

         <typeface name="Adobe Hebrew"/>

         <typeface name="Adobe Arabic"/>

         <typeface name="Adobe Thai"/>

         <typeface name="Kozuka Gothic Pro-VI M"/>

         <typeface name="Kozuka Mincho Pro-VI R"/>

         <typeface name="Adobe Ming Std L"/>

         <typeface name="Adobe Song Std L"/>

         <typeface name="Adobe Myungjo Std M"/>

      </typefaces>

   </locale>

</localeSet>

<x:xmpmeta xmlns:x="adobe:ns:meta/" x:xmptk="Adobe XMP Core 5.2-c001 63.139439, 2011/06/07-10:39:26        ">

   <rdf:RDF xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#">

      <rdf:Description xmlns:xmp="http://ns.adobe.com/xap/1.0/" rdf:about="">

         <xmp:MetadataDate>2013-02-14T09:28:42Z</xmp:MetadataDate>

         <xmp:CreatorTool>Adobe LiveCycle Designer ES 10.0</xmp:CreatorTool>

         <xmp:ModifyDate>2013-02-13T09:39:21Z</xmp:ModifyDate>

         <xmp:CreateDate>2013-02-04T16:07:57Z</xmp:CreateDate>

      </rdf:Description>

      <rdf:Description xmlns:pdf="http://ns.adobe.com/pdf/1.3/" rdf:about="">

         <pdf:Producer>Adobe LiveCycle Designer ES 10.0</pdf:Producer>

      </rdf:Description>

      <rdf:Description xmlns:xmpMM="http://ns.adobe.com/xap/1.0/mm/" rdf:about="">

         <xmpMM:DocumentID>uuid:00c932c2-421f-439b-921a-08b82dc03671</xmpMM:DocumentID>

         <xmpMM:InstanceID>uuid:1a744f71-8b6f-4e0b-8745-f7fa2e2d5d47</xmpMM:InstanceID>

      </rdf:Description>

      <rdf:Description xmlns:dc="http://purl.org/dc/elements/1.1/" rdf:about="">

         <dc:format>application/pdf</dc:format>

         <dc:date>

            <rdf:Seq>

               <rdf:li rdf:parseType="Resource">

                  <rdf:value>23/01/2013 14:28:00</rdf:value>

                  <dc:element-refinement>dc:created</dc:element-refinement>

               </rdf:li>

               <rdf:li rdf:parseType="Resource">

                  <rdf:value>23/01/2013 14:28:00</rdf:value>

                  <dc:element-refinement>dc:issued</dc:element-refinement>

               </rdf:li>