Technical support for Designer?

[DarrenBiz]

Open question for Adobe employees (I know you guys/gals read this - you are posting in other threads...): Who is providing technical support for Livecycle Designer?

After moving from the Flex community to the Livecycle community I get the sense that a few of the supporting applications for Livecycle are suffering "abandonment" issues. The UI's feel very "last gen" and basic features just are missing or just dont work properly. Getting any sort of technical support or product development roadmap just seems to not exist. Integration with many aspects are just plain clunky (ever tried creating custom guides with Flex for Livecycle?)

Is there any official response from Adobe on where this product is headed?  Developer Blogs? Anything?

[Former Community Member]

Who is providing technical support for Livecycle Designer?

The official technical support for organizations paying for support is Adobe Customer Support. If your organization has a support contract with Adobe and you encounter product failures or bugs, contact support http://www.adobe.com/support/livecycle/ and open a service request.

This forum and other user forums like it are the unofficial support vehicles for the user community to share their problems and solutions. Many Adobe employees and partners voluntarily monitor the forum and provide as much assistance as they can. Adobe employees are not required to contribute to the forum. They do so out of interest for the community and to enable those with less experience and knowledge to utilize the technology as it was intended. The same is true for many non-employees who actively support the forum.

Is there any official response from Adobe on where this product is headed?

If you have specific product concerns you should contact your Adobe sales representative or partner.

Developer Blogs? Anything?

Here is partial list of pertinent URLs:

Adobe Blogs - http://blogs.adobe.com/adobe-com-blogs

FormFeed (John Brinkman on form design) - http://blogs.adobe.com/formfeed/

LiveCycle Product Blog - http://blogs.adobe.com/livecycle/

Adobe Solution Partner Program - http://blogs.adobe.com/solutionpartners/

LiveCycle Developer Center - http://www.adobe.com/devnet/livecycle.html

Adobe Enterprise Café - http://www.adobe.com/devnet/enterprise/cafe.html

Adobe Enterprise Developer Program - http://www.adobe.com/devnet/aedp.html

Steve