Submit To Email Button Defaults "To" To Mine - Need an answer ASAP!

Rinsa 24-09-2015

I have created a fill-out form and I have put in the "Submit By Email" button to a co-worker of mine. It was working before, but I had to lower the file size so that it could be emailed. I pulled over all the fields from the large form and put them on my new smaller size form. I deleted the old "Submit By Email" button and created a new one, I tried to change it to just a button and it's still doing it. Can someone please help me? The support on Adobe sucks as this was the only option it gave me...

Mark Solution

Are these answers useful?
Help other community members by marking useful answers as accepted.

Accepted Solutions (0)

Answers (3)

Answers (3)

Rinsa 25-09-2015

So here is what I found by myself. There is a glitch in the software; if you create an "Identity", it will override any "Submit By Email" or "Submit Form". Unfortunately for me, deleting the Identity didn't do anything and changing the Identity didn't do anything. I also found out that sometimes the xml will override the email address that I put in there. Again, unfortunately for me, my xml was fine (this narrowed it down to Acrobat and Reader). What I had to do when neither of these worked was create a "Button" and change it to a pdf. The only way for me to get the button to work was to NOT distribute the form. No skin off my teeth, but still a pain. Lesson learned, never ever put an Identity in and never select "Remember Me".


If you have distributed your form once with Acrobat there will be a setting in the forms metadata.

You can change or remove it in the XML source view of Designer.