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submit email attachement in rich format problem

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Level 1
Here's the issue.
We have a PDF form created with LiveCycle Designer 8.0.  It uses the standard button to email the form.  When submitting a completed PDF form through email, an email is opened in Outlook and the filled-in PDF form is attached.  It all works.
The problem however, is that emails created through this mechanism are plain text format; the default Outlook setting of HTML (or Rich Text) is ignored.
The Outlook version is 2003 SP3
Has anyone encountered this issue,
Thanks
1 Reply

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Level 10

Hi,

I don't think you can influence this. A form with an email button will generate a plain text email in MS Outlook 2007 (Windows). However the same form and button opened in a Mac environment will respect the default in MS Entourage and send a html email.

I think you are stuck with this behaviour,

Niall