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SOLVED

Strange LCCS billing statement

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Level 2

After using our LCCS account for more than a year, I just received a strange bill via email today from account-noreply@acrobat.com

It is a bill for traffic for the payment Period: Mar 23, 2010 to Apr 23, 2010 - which is more than a year old!

There was no customer support email or contact details in the email. I realize this is not a tech question, but who (or how) do I follow up with to protest this charge?

Thanks

Will

Account #148553

1 Accepted Solution

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Correct answer by
Employee

Send us that email and your account info at lccs@adobe.com and we'll take care of it.

The Adobe store was down for maintenance over the weekend and probably we got an odd billing request as a cause of that.

Sorry for the inconvenience.

Sent from my iPhone

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1 Reply

Avatar

Correct answer by
Employee

Send us that email and your account info at lccs@adobe.com and we'll take care of it.

The Adobe store was down for maintenance over the weekend and probably we got an odd billing request as a cause of that.

Sorry for the inconvenience.

Sent from my iPhone