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Signature Showing as valid but Blank

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omarb_esign
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omarb_esign
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omarb_esign
Level 1

22-06-2017

Hi Everyone,

I'm having an issue where an eSigned document shows that signature are valid, but there is no actual signature displaying in the signature box, its just a blank box. I am experiencing this both on Acrobat and Reader. Has anyone ever faced this before? Any idea of what happened and how to fix this?

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omarb_esign
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omarb_esign
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omarb_esign
Level 1

28-06-2017

Please if anyone has an update to this issue or any input, it would be much appreciated.