I am so annoyed with Adobe I will try not to purchase any future products from them (over the years i have spent 1000's and recommended to many graphic design organisations)!!!!!
These are the reasons why;
1. When I download Flash Player - cause I am often asked - I keep making the mistake of installing Mcafee rubbish!!!!! Why why is a large reputable company peddling stuff that most of us don't need and if we did leave us free to make our own choice..
2. For a company that charges so much it should possible to get your answers easily - no human contact is allowed and questions can be only answered in a forum which requires effort and knowledge to set up... This to me is bottom of the barrel support!!!!!!!!!!!!!!!!!!!!!!!
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