Here is the story:
Some users are reporting that Adobe freezes when they save and they lose their notes.
We have been trying to troubleshoot in real time but are having a hard time diagnosing the issue. Any thoughts would be helpful.
I am also posting this in the reader forum.
Thanks,
Nicole
Further clarification:
so we don't actually generate the AcroForm from our code. The template is created (which is the form) and the fields that are created are in the template are AcroFields. So, in our code, we use iText's API to read those AcroFields so that we can put values into them. More specifically, we use the following classes to read those fields: com.itextpdf.text.pdf.AcroFields and com.itextpdf.text.pdf.PdfStamper and then during the generation, we write to these fields by calling the setField() method on the AcroFields object
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