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Reader extended form still throwing error

akgrimes
Level 3
Level 3

Form created in LCD ES4 V 11.

Saved as reader extended in Adobe Acrobat Pro DC V 2015-006-30244.

When opened in Adobe Acrobat Reader DC V 2015-020-20042 I get the:

This document has enabled extended features ... Please contact the author for original version

error

What am I doing wrong? I desperately need this to work on all versions of Adobe Reader products. I've Googled and Googled ... and all I can find is the reader extend directions.

3 Replies
_Bruce_Robertson
Level 10
Level 10

Hi,

It should be as simple as that.  Can you post a link to your form, so we can have a look.

Regards

Bruce

akgrimes
Level 3
Level 3

Another user just reported when he clicks the link using Internet Explorer, the form opens in Acrobat Reader DC V2015.020.20042 and gives him the same error.