Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn More

View all

Sign in to view all badges

Reader extended form still throwing error

Avatar

Avatar
Validate 1
Level 2
akgrimes
Level 2

Likes

5 likes

Total Posts

52 posts

Correct Reply

2 solutions
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 1
Applaud 5
View profile

Avatar
Validate 1
Level 2
akgrimes
Level 2

Likes

5 likes

Total Posts

52 posts

Correct Reply

2 solutions
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 1
Applaud 5
View profile
akgrimes
Level 2

28-11-2016

Form created in LCD ES4 V 11.

Saved as reader extended in Adobe Acrobat Pro DC V 2015-006-30244.

When opened in Adobe Acrobat Reader DC V 2015-020-20042 I get the:

This document has enabled extended features ... Please contact the author for original version

error

What am I doing wrong? I desperately need this to work on all versions of Adobe Reader products. I've Googled and Googled ... and all I can find is the reader extend directions.

Accepted Solutions (0)

Answers (3)

Answers (3)

Avatar

Avatar
Validate 1
Level 2
akgrimes
Level 2

Likes

5 likes

Total Posts

52 posts

Correct Reply

2 solutions
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 1
Applaud 5
View profile

Avatar
Validate 1
Level 2
akgrimes
Level 2

Likes

5 likes

Total Posts

52 posts

Correct Reply

2 solutions
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 1
Applaud 5
View profile
akgrimes
Level 2

29-11-2016

Another user just reported when he clicks the link using Internet Explorer, the form opens in Acrobat Reader DC V2015.020.20042 and gives him the same error.

Avatar

Avatar
Validate 1
Level 2
akgrimes
Level 2

Likes

5 likes

Total Posts

52 posts

Correct Reply

2 solutions
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 1
Applaud 5
View profile

Avatar
Validate 1
Level 2
akgrimes
Level 2

Likes

5 likes

Total Posts

52 posts

Correct Reply

2 solutions
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 1
Applaud 5
View profile
akgrimes
Level 2

29-11-2016

Avatar

Avatar
Establish
MVP
_Bruce_Robertson
MVP

Likes

271 likes

Total Posts

1,782 posts

Correct Reply

372 solutions
Top badges earned
Establish
Give Back 25
Give Back 10
Give Back 5
Give Back 3
View profile

Avatar
Establish
MVP
_Bruce_Robertson
MVP

Likes

271 likes

Total Posts

1,782 posts

Correct Reply

372 solutions
Top badges earned
Establish
Give Back 25
Give Back 10
Give Back 5
Give Back 3
View profile
_Bruce_Robertson
MVP

29-11-2016

Hi,

It should be as simple as that.  Can you post a link to your form, so we can have a look.

Regards

Bruce