word to pdf issues

[M_V_SHAJI]

Hi all,

I have installed Microsoft Office 2007, Acrobat Professional 8 in my LiveCycle server.

While installing the LiveCycle I switch on the "native application" conversion.

Configured the "ConvertAllFileTypesToPDF".

But it throws the word files to "failure".

Here is the .log report, it shows that whether Microsoft word is installed on the server.

All the applications like professional and word have been open individually to check the popup, everything is fine.

What will be the issue.

Please advice.

Failure Time----Thu Oct 20 11:37:57 IST 2011

source location ---- Reason of failure is-----Invocation error.

Invocation error.

ALC-PDG-001-024-An error occurred while launching Microsoft Word. Please check whether Microsoft word is installed on the server.

ALC-DSC-003-000: com.adobe.idp.dsc.DSCInvocationException: Invocation error.

at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.java:152)

at com.adobe.idp.dsc.interceptor.impl.InvocationInterceptor.intercept(InvocationInterceptor.java:140)

at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor$1.doInTransaction(TransactionInterceptor.java:74)

at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterBean.doBMT(EjbTransactionBMTAdapterBean.java:197)

at sun.reflect.GeneratedMethodAccessor306.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:592)

at org.jboss.invocation.Invocation.performCall(Invocation.java:345)

at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionContainer.java:214)

at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionInterceptor.java:149)

at org.jboss.webservice.server.ServiceEndpointInterceptor.invoke(ServiceEndpointInterceptor.java:54)

at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:48)

at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:106)

at org.jboss.ejb.plugins.AbstractTxInterceptorBMT.invokeNext(AbstractTxInterceptorBMT.java:158)

at org.jboss.ejb.plugins.TxInterceptorBMT.invoke(TxInterceptorBMT.java:62)

at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstanceInterceptor.java:154)

at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:153)

at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:192)

at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor.java:122)

at org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:624)

at org.jboss.ejb.Container.invoke(Container.java:873)

at org.jboss.ejb.plugins.local.BaseLocalProxyFactory.invoke(BaseLocalProxyFactory.java:415)

at org.jboss.ejb.plugins.local.StatelessSessionProxy.invoke(StatelessSessionProxy.java:88)

at $Proxy160.doBMT(Unknown Source)

[Former Community Member]

Which version of LiveCycle are you using? Also are you able to create PDFs from Word on the server?

[M_V_SHAJI]

Thanks for the response.

My LiveCycle verson is 8.2, I am able to create PDFs from word on this server.

Since I have installed the "Adobe LiveCycle PDF Generator ES" and "Adobe PDF".

Adobe PDF is set to default.

It says that Invoking error.

Please advice.

Here is the other type of error:

Failure Time----Fri Oct 21 16:30:53 IST 2011

source location ---- Reason of failure is-----Failure to invoke the job ConvertAllFileTypesToPDF

Failure to invoke the job ConvertAllFileTypesToPDF

Invocation error.

javax.jms.JMSException: Could not create a session: javax.resource.spi.CommException: javax.naming.CommunicationException: Could not obtain connection to any of these urls: 0.0.0.0:1100 [Root exception is javax.naming.CommunicationException: Failed to connect to server 0.0.0.0:1100 [Root exception is javax.naming.ServiceUnavailableException: Failed to connect to server 0.0.0.0:1100 [Root exception is java.net.ConnectException: Connection refused: connect]]]

Could not create a session: javax.resource.spi.CommException: javax.naming.CommunicationException: Could not obtain connection to any of these urls: 0.0.0.0:1100 [Root exception is javax.naming.CommunicationException: Failed to connect to server 0.0.0.0:1100 [Root exception is javax.naming.ServiceUnavailableException: Failed to connect to server 0.0.0.0:1100 [Root exception is java.net.ConnectException: Connection refused: connect]]]

ALC-DSC-600-000: com.adobe.idp.dsc.provider.service.scheduler.impl.SchedulerRuntimeException: Failure to invoke the job ConvertAllFileTypesToPDF

at com.adobe.idp.dsc.provider.service.file.scan.impl.FileScanJobImpl.invokeJob(FileScanJobImpl.java:302)

at com.adobe.idp.dsc.provider.service.file.scan.impl.FileScanJobImpl.processInputs(FileScanJobImpl.java:119)

at com.adobe.idp.dsc.provider.service.scheduler.scan.impl.AbstractScanJob.execute(AbstractScanJob.java:56)

at sun.reflect.GeneratedMethodAccessor308.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:592)

at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.java:118)

at com.adobe.idp.dsc.interceptor.impl.InvocationInterceptor.intercept(InvocationInterceptor.java:140)

at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)

at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor$1.doInTransaction(TransactionInterceptor.java:74)

at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionCMTAdapterBean.execute(EjbTransactionCMTAdapterBean.java:342)

at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionCMTAdapterBean.doSupports(EjbTransactionCMTAdapterBean.java:212)

at sun.reflect.GeneratedMethodAccessor307.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:592)

[M_V_SHAJI]

I tried to convert it through "Create PDF" manually, its pop up with error.

See the attached screenshot

Please advice

[Former Community Member · Accepted solution]

Check list:

1) As Gil asked, "...are you able to create PDFs from Word on the server?"

2) If you have LiveCycle ES2 you need Acrobat 9.2 installed on the server.

3) Is Acrobat_PATH valid for Acrobat install?

4) Have you run ../Adobe/Adobe LiveCycle ES2/pdfg_config/Acrobat_for_PDFG_Configuration.bat?

Steve

[M_V_SHAJI]

Thanks, now I am able to convert the files to pdf.

The issue was I have installed Acrobat ver. 8.0, as said I have I have installed ver.10 now is working.

Shaji