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repeated field not formatting in mac acrobat reader

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Level 3

Hi folks,

I'm new to livecycle, but am enjoying it immensely. I'm coming at this from a design perspective so pardon my ignorance with programming skills.

Righto, I've created a form where a user can fill out a field on page 1 which is then repeated on the header of each subsequent page, so that the admin team know that each page belongs to the one person. So far so good. I have named the fields the same and they do indeed work.

The only difference is the size and colour of how the field is represented on each susequent page. The user fills the field at 10 myriad and the field is repeated on each subsequent page as 16pt myriad light in grey.

When I run this on a PC using acrobat reader the page renders perfectly.

When I run the same form on a Mac the pdf renders the subsequent 'header' entries at 10pt myriad in black

Is there any way to ensure that the mac will render the field correctly?

Thanks in advance

SunsV

5 Replies

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Level 6

Ensure you are opening the form in Adobe Reader on Mac not "Preview" - Apple's default pdf viewer. If the logic/code works fine in Reader on a PC, then it should work the same in Reader on Mac.  The platform should not an issue.

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Level 6

Also, although you have field binding set for the field to repeat the name, each field on each page still has it;s own properities. So,  make sure the fields in the header are set to the font type and size you desire since field binding binds the "data" not the properities.

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Level 3

HI there,

Nope, definitely using acrobat reader - preview doesn't open the file at all.

I did some further testing. If I edit the file using a mac the formatting is incorrect - if I then take it over to the PC the file formatting remains incorrect until I re-edit the fields - then it formats correctly. Finally, if I take this same file back into the mac the type is rendered correctly... unless I re-edit the fields and then it formats incorrectly.

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Level 3

Also, futher to your second comment - yep - the visual formatting properties in the header are indeed different, which is why they're working in the PC... it's just the mac that I'm having a problem with

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Level 6

That's odd. If you are indeed opening in Adode Reader on Mac then it "shouldn't" be an issue.