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Reader extensions render failed. What would be problem?

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Level 2

Dear All,

The form which I created using designer is working fine with acrobat, but when it opens in adobe reader all the scripts seems to be not working! Do we need to render the form with reader extensions before proceeding with adobe reader? With that assumption I tried to apply rights to the pdf from reader extensions (

http://localhost:8080/ReaderExtensions/

)  but it failed to render! What would be problem? – attached the screenshots for your review and feed back

Kind Regards,

Vinod Chattergee.S

6 Replies

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Employee

Vinod,

Please use a valid RE credential. From the screenshot it appears that the Good Ubiquity credential was expired on Sep 1, 2009

/Santosh/

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Former Community Member

Before you go down that path what are the scripts expected to do? This will determine whether you

need RE or not. Is Reader throwing some kind of error?

Paul

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Level 2

Hi Paul,

Save offline Script - on button click

app.execMenuItem("SaveAs");

and for sending email...

Page1.btnSendToCustomer::click - (JavaScript, client)


RealEmail.event__click.submit.target = "mailto:vinodchattergee@yahoo.com?subject=Department of Environment Quality";
//app.alert(RealEmail.event__click.submit.target);
RealEmail.execEvent("click");

where btnSendToCustomer is the button for sending email and RealEmail is a hidden button

This is fine with acrobat, but donno why is not working with adobe reader.

Please help me, and also guide me on how to use reader extension and what is the use of that. In the screen shot i attached in the earlier post seems that the credentials are expired, so whats the next step?..do i need to purchase a new credential? if so, from where can i buy that.

I dont have much idea about this, so please help me

Thanks and regards,

Vinod

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Former Community Member

From what you have shown me here you can use Acrobat to Reader Extend the file. Do you have Acrobat? If not you can download a trial version and validate that it fixes your issue.

Paul

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Level 2

Dear Paul,

The client who needs the PDF from doesnt have acrobat installed in his machine.. he needs to run this using adobe reader.How would you suggest to achive this? Do reader extension help us?. The information you provided in the reply was helpful,   but this wont suffice my all questions.. could you please help me by reviewing the earlier post?... I need your help at any cost! :-(

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Former Community Member

The client does not need Acrobat ....you do. Once you apply Reader Extensions to the form those features that it enables are on the form for all to use .... until the Reader Extensions are removed (either by opening the form in Designer or explicitly removing them). You would send them the Reader Extended version of the form for distribution.

Paul