I recently created a few PDF forms using Live Cycle Designer, but when I went to distribute them via e-mail I ran into an issue. Every time I attached a PDF file, it isn't recognized by gmail. I just get the message below. It's only the Live Cycle Designer files - other PDFs send just fine. I tried updating my Live Cycle software, downloaded the new version of Reader, re-started the computer, etc. but nothing works. Help!
Please wait...
If this message is not eventually replaced by the proper contents of the document, your PDF
viewer may not be able to display this type of document.
You can upgrade to the latest version of Adobe Reader for Windows®, Mac, or Linux® by
visiting http://www.adobe.com/products/acrobat/readstep2.html.
For more assistance with Adobe Reader visit http://www.adobe.com/support/products/
acrreader.html.
Windows is either a registered trademark or a trademark of Microsoft Corporation in the United States and/or other countries. Mac is a trademark
of Apple Inc., registered in the United States and other countries. Linux is the registered trademark of Linus Torvalds in the U.S. and other
countries.
Views
Replies
Total Likes
Please check the Target Version of the Reader in the LiveCycle designer for the pdf.
Also, Check which version of Adobe reader your browser is using.
Sometimes even if the system is using the latest version, the browser version is different.
Also, you can check the below mentioned url for more details.
Let me know if this helps.
Views
Replies
Total Likes
You are seeing the "shell PDF" that appears when a PDF viewer does not know how to interpret the XFA form generated by LiveCycle Designer. Are you trying to view the PDF through the Gmail interface? You should still be able to view the attached PDF with Reader or Acrobat.
Views
Replies
Total Likes