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Form Capability and Usability

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Level 2

Please excuse me if this topic has been previously addressed...

I created a form in Adobe LiveCycle Designer ES 8.2. When I delivered the form to the user, they noticed a purple bar in the upper left hand corner that read;

"Please fill out the following form. You cannot save data typed into this form.

Please print your completed form if you would like a copy for your records."

My question is twofold - first, how do I fix this so that the user can input and save data? I've looked through the board and I believe that all I have to do is save it as a Reader Extended PDF and select "Enable More Tools (includes form fill-in & save)..." Is this correct?

Secondly, is there anything else that I need to do to ensure that the form is user-ready?

Thanks!

3 Replies

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Level 3

this clearly means that your end user is using Adobe Reader not Adobe Acrobat. There fore Reader Enabling/Extending is the right direction.

Since you are using LiveCycle designer 8.2, i'm curious to know what's your acrobat version where you Reader Extend the form ?

Is it possible to try reader extending this form in a more recent Acrobat version ?

There could definitely be a compatibility issue here, if your end user is running a recent Adobe Reader version.

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Level 2

I would make sure the form is distributed, distributing the form activates more features in adobe reader.

if you still want to get rid of purple bar try placing this code in the docReady event

event.target.viewState = {overViewMode:5};

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Level 2

Thanks for your feedback. I am extending the form from Adobe Acrobat XI Pro.

Forgive me if this question is dumb, but how does one "distribute" a form?