EventServiceContent Error after SP3?

[Carman2313]

After applying SP3, getting this error every few seconds:

2009-08-17 12:38:00,047 INFO  [STDOUT] Aug 17, 2009 12:38:00 PM com.adobe.idp.scheduler.callback.ServiceCallbackHandler execute
SEVERE: Exception thrown while calling back a DSC componentEventServiceContent : IDPSchedulerService_Worker-15Class name EventServiceContent from package  not found.

What's this about?

Here's the stacktrace:

2009-08-17 12:38:00,047 INFO  [org.quartz.core.JobRunShell] Job event_notification_service.AsyncEventNotification_Job threw a JobExecutionException:
org.quartz.JobExecutionException: java.lang.Exception: com.thoughtworks.xstream.mapper.CannotResolveClassException: EventServiceContent : IDPSchedulerService_Worker-15Class name EventServiceContent from package  not found. [See nested exception: java.lang.Exception: com.thoughtworks.xstream.mapper.CannotResolveClassException: EventServiceContent : IDPSchedulerService_Worker-15Class name EventServiceContent from package  not found.]
at com.adobe.idp.scheduler.callback.ServiceCallbackHandler.execute(ServiceCallbackHandler.java:102)
at org.quartz.core.JobRunShell.run(JobRunShell.java:202)
at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:529)
Caused by: java.lang.Exception: com.thoughtworks.xstream.mapper.CannotResolveClassException: EventServiceContent : IDPSchedulerService_Worker-15Class name EventServiceContent from package  not found.
at com.adobe.idp.scheduler.callback.ServiceCallbackHandler.execute(ServiceCallbackHandler.java:101)
... 2 more
Caused by: com.thoughtworks.xstream.mapper.CannotResolveClassException: EventServiceContent : IDPSchedulerService_Worker-15Class name EventServiceContent from package  not found.
at com.thoughtworks.xstream.mapper.DefaultMapper.realClass(DefaultMapper.java:49)
at com.thoughtworks.xstream.mapper.MapperWrapper.realClass(MapperWrapper.java:26)
at com.thoughtworks.xstream.mapper.XStream11XmlFriendlyMapper.realClass(XStream11XmlFriendlyMapper.java:23)
at com.thoughtworks.xstream.mapper.MapperWrapper.realClass(MapperWrapper.java:26)
at com.thoughtworks.xstream.mapper.ClassAliasingMapper.realClass(ClassAliasingMapper.java:72)
at com.thoughtworks.xstream.mapper.MapperWrapper.realClass(MapperWrapper.java:26)
at com.thoughtworks.xstream.mapper.MapperWrapper.realClass(MapperWrapper.java:26)
at com.thoughtworks.xstream.mapper.MapperWrapper.realClass(MapperWrapper.java:26)
at com.thoughtworks.xstream.mapper.MapperWrapper.realClass(MapperWrapper.java:26)
at com.thoughtworks.xstream.mapper.MapperWrapper.realClass(MapperWrapper.java:26)
at com.thoughtworks.xstream.mapper.CGLIBMapper.realClass(CGLIBMapper.java:40)
at com.thoughtworks.xstream.mapper.MapperWrapper.realClass(MapperWrapper.java:26)
at com.thoughtworks.xstream.mapper.DynamicProxyMapper.realClass(DynamicProxyMapper.java:60)
at com.thoughtworks.xstream.mapper.MapperWrapper.realClass(MapperWrapper.java:26)
at com.thoughtworks.xstream.mapper.MapperWrapper.realClass(MapperWrapper.java:26)
at com.thoughtworks.xstream.mapper.MapperWrapper.realClass(MapperWrapper.java:26)
at com.thoughtworks.xstream.mapper.ArrayMapper.realClass(ArrayMapper.java:76)
at com.thoughtworks.xstream.mapper.MapperWrapper.realClass(MapperWrapper.java:26)
at com.thoughtworks.xstream.mapper.MapperWrapper.realClass(MapperWrapper.java:26)
at com.thoughtworks.xstream.mapper.MapperWrapper.realClass(MapperWrapper.java:26)
at com.thoughtworks.xstream.mapper.CachingMapper.realClass(CachingMapper.java:34)
at com.thoughtworks.xstream.core.TreeUnmarshaller.start(TreeUnmarshaller.java:113)
at com.thoughtworks.xstream.core.ReferenceByXPathMarshallingStrategy.unmarshal(ReferenceByXPathMarshallingStrategy.java:29)
at com.thoughtworks.xstream.XStream.unmarshal(XStream.java:826)
at com.thoughtworks.xstream.XStream.unmarshal(XStream.java:813)
at com.thoughtworks.xstream.XStream.fromXML(XStream.java:761)
at com.thoughtworks.xstream.XStream.fromXML(XStream.java:753)
at com.adobe.idp.dsc.datatype.impl.DefaultTextSerializer.deserializeValue(DefaultTextSerializer.java:59)
at com.adobe.idp.event.notification.NotificationManagerImpl$1.doInTransaction(NotificationManagerImpl.java:304)
at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionCMTAdapterBean.execute(EjbTransactionCMTAdapterBean.java:342)
at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionCMTAdapterBean.doRequiresNew(EjbTransactionCMTAdapterBean.java:284)
at sun.reflect.GeneratedMethodAccessor495.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at org.jboss.invocation.Invocation.performCall(Invocation.java:345)
at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionContainer.java:214)
at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionInterceptor.java:149)
at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstanceInterceptor.java:154)
at org.jboss.webservice.server.ServiceEndpointInterceptor.invoke(ServiceEndpointInterceptor.java:54)
at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:48)
at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:106)
at org.jboss.ejb.plugins.TxInterceptorCMT.runWithTransactions(TxInterceptorCMT.java:389)
at org.jboss.ejb.plugins.TxInterceptorCMT.invoke(TxInterceptorCMT.java:166)
at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:153)
at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:192)
at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor.java:122)
at org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:624)
at org.jboss.ejb.Container.invoke(Container.java:873)
at org.jboss.ejb.plugins.local.BaseLocalProxyFactory.invoke(BaseLocalProxyFactory.java:415)
at org.jboss.ejb.plugins.local.StatelessSessionProxy.invoke(StatelessSessionProxy.java:88)
at $Proxy269.doRequiresNew(Unknown Source)
at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvider.java:143)
at com.adobe.idp.dsc.transaction.impl.DefaultTransactionTemplate.execute(DefaultTransactionTemplate.java:79)
at com.adobe.idp.event.notification.NotificationManagerImpl.sendNotifications(NotificationManagerImpl.java:293)
at com.adobe.idp.event.notification.NotificationManagerImpl.sendAsynchronousNotifications(NotificationManagerImpl.java:246)
at sun.reflect.GeneratedMethodAccessor695.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.java:118)
at com.adobe.idp.dsc.interceptor.impl.InvocationInterceptor.intercept(InvocationInterceptor.java:140)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)
at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor$1.doInTransaction(TransactionInterceptor.java:74)
at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionCMTAdapterBean.execute(EjbTransactionCMTAdapterBean.java:342)
at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionCMTAdapterBean.doSupports(EjbTransactionCMTAdapterBean.java:212)
at sun.reflect.GeneratedMethodAccessor578.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at org.jboss.invocation.Invocation.performCall(Invocation.java:345)
at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionContainer.java:214)
at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionInterceptor.java:149)
at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstanceInterceptor.java:154)
at org.jboss.webservice.server.ServiceEndpointInterceptor.invoke(ServiceEndpointInterceptor.java:54)
at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:48)
at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:106)
at org.jboss.ejb.plugins.TxInterceptorCMT.runWithTransactions(TxInterceptorCMT.java:363)
at org.jboss.ejb.plugins.TxInterceptorCMT.invoke(TxInterceptorCMT.java:166)
at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:153)
at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:192)
at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor.java:122)
at org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:624)
at org.jboss.ejb.Container.invoke(Container.java:873)
at org.jboss.ejb.plugins.local.BaseLocalProxyFactory.invoke(BaseLocalProxyFactory.java:415)
at org.jboss.ejb.plugins.local.StatelessSessionProxy.invoke(StatelessSessionProxy.java:88)
at $Proxy269.doSupports(Unknown Source)
at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvider.java:104)
at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor.intercept(TransactionInterceptor.java:72)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.InvocationStrategyInterceptor.intercept(InvocationStrategyInterceptor.java:55)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.InvalidStateInterceptor.intercept(InvalidStateInterceptor.java:37)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.AuthorizationInterceptor.intercept(AuthorizationInterceptor.java:132)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)
at com.adobe.idp.dsc.interceptor.impl.JMXInterceptor.intercept(JMXInterceptor.java:48)
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)
at com.adobe.idp.dsc.engine.impl.ServiceEngineImpl.invoke(ServiceEngineImpl.java:115)
at com.adobe.idp.dsc.routing.Router.routeRequest(Router.java:118)
at com.adobe.idp.dsc.provider.impl.base.AbstractMessageReceiver.routeMessage(AbstractMessageReceiver.java:91)
at com.adobe.idp.dsc.provider.impl.vm.VMMessageDispatcher.doSend(VMMessageDispatcher.java:215)
at com.adobe.idp.dsc.provider.impl.base.AbstractMessageDispatcher.send(AbstractMessageDispatcher.java:57)
at com.adobe.idp.dsc.clientsdk.ServiceClient.invoke(ServiceClient.java:208)
at com.adobe.idp.scheduler.callback.ServiceCallbackHandler.execute(ServiceCallbackHandler.java:87)
... 2 more

[pavrda]

This is fatal error after applying SP3. If this occures all long-lived processed are stopped. System is unable send notification and Process management server halts. It comes on with SP3. I have experienced it on both UAT and production environment It is fatal.

What you can do if it comes:

- disable email notifications

- delete users emails (UPDATE edcprincipalservice SET email=null)

- delete events from tb_evt_event that begins with '<?xml' string

It seems to me there is connection with bad email addresses in directory. But I cannot confirm it yet.

If someone know more about it, please, post it here. Thanks.

--- Jaroslav

[BCinHOU]

Did anybody find a resolution to this problem.  I just applied SP3 and got exactly the same error

as the original poster.

[pavrda]

Hi!

I solved the problem by contacting Adobe support. They provided me a patch for that. Maybe it is available to download from Adobe support web pages.

--- Jaroslav

[BCinHOU]

Thanks for the reply. I'm on the phone with them now. I see they have Hotfix19 that is supposed to fix it but it didn't work.