Events for Async Email sending

[Former Community Member]

I'm currently using events to trigger an async email event. Sometimes they work and other times they don't.

Does anyone else send emails form a workflow?

[Former Community Member]

I am using the Foundation -> EmailService in two ways.

1. I am using trapping the TaskForwarded event to kick off a process that send emails.  I haven't noticed any issues.
2. I am sending emails as task in a process that a user initiates.  I am not using the custom email template that is part of the Assign Task operation of the UserService, I am sending the email prior l to the Assign Task  I haven't noticed any issues.

I am still using ES1 though

[Former Community Member]

I am also on ES 1.  I created a custom event and a custom email service. This allows me to format me email on the fly.

Do you know about an reason why an event would stop working after a server re-set?

[Former Community Member]

No.  I don't believe I have had that issue.