Couldn't Open PDF on Designer ES

[Costurix]

Hi,

We are currently using Adobe LiveCycle Designer ES v8.2 to design my corporate pdf forms, but I’ve one PDF that after I save it, I can’t open it on designer, it just freeze the designer, but I can open it on Adobe Reader.

Can anyone tell me what happen and how can I recover all the work done there?

I’m sending the pdf in attach

Thanks in advance

FC

[djaknow]

I have Designer 8.1 so I don't know if this will help but I was able to open the form. I saved a copy of it and have posted it below.

[Niall_O_Donovan]

Hi,

Not sure what is going on. I was able to open it in LC Designer ES2 (v9) and save it to a new name.

Hopefully you will now be able to open it. Check fragments, etc.

Good luck,

Niall

// snap

[Costurix]

Thank u Niall

I'll try it

regards

[Costurix]

Nop Niall, even with the pdf that you send the designer still not responding

It's possible to activate some kind off logs to catch the error?

thanks

Flavio

[Niall_O_Donovan]

Hi Flavio,

Here is a screenshot of the warnings tab:

Also here is the log, detailing 15 problems:

Cannot resolve url: ..\..\Comum\Modelo.xdp.
Bad value: '..\..\Comum\Modelo.xdp#idMasterPageController' of the 'usehref' attribute of 'subform' element ''. Default will be used instead.
Bad value: '..\..\Comum\Modelo.xdp#idAreaMostrarDescVia' of the 'usehref' attribute of 'subform' element ''. Default will be used instead.
Bad value: '..\..\Comum\Modelo.xdp#idMostrarNumVia' of the 'usehref' attribute of 'field' element ''. Default will be used instead.
Bad value: '..\..\Comum\Modelo.xdp#idMostrarDescDoc' of the 'usehref' attribute of 'subform' element ''. Default will be used instead.
Bad value: '..\..\Comum\Modelo.xdp#idMostrarPagina' of the 'usehref' attribute of 'subform' element ''. Default will be used instead.
Bad value: '..\..\Comum\Modelo.xdp#idCabecalhoA4Retrato' of the 'usehref' attribute of 'subform' element ''. Default will be used instead.
Cannot resolve url: ..\..\Comum\Empresas\BESPRIVATE.xdp.
Bad value: '..\..\Comum\Empresas\BESPRIVATE.xdp#idDefEmpresaFixa' of the 'usehref' attribute of 'subform' element ''. Default will be used instead.
Cannot resolve url: ..\..\Comum\Empresas\BES.xdp.
Bad value: '..\..\Comum\Empresas\BES.xdp#idDefEmpresaDina' of the 'usehref' attribute of 'subform' element ''. Default will be used instead.
Bad value: '..\..\Comum\Empresas\BESPRIVATE.xdp#idDefLogo' of the 'usehref' attribute of 'subform' element ''. Default will be used instead.
Cannot resolve url: ..\..\Comum\Modelo.xdp.
    Url cannot be resolved for node: _BotoesSemInsert.
Bad value: '..\..\Comum\Modelo.xdp#idBotoesListaSemInsert' of the 'usehref' attribute of 'subform' element '_BotoesSemInsert'. Default will be used instead.
Bad value: '..\..\Comum\Modelo.xdp#idFwkFrmSys' of the 'usehref' attribute of 'subform' element ''. Default will be used instead.

15 warnings/errors reported.

This might give you some insight into what is happening, however I suspect that this is just because I don't have these references here.

If you want I can try and delete these objects here and then send it back to you.

Do you want me to try?

Niall

[Costurix]

No problem Niall, you can delete the objects and try it

Thanks again

Flavio

[Niall_O_Donovan]

OK Flavio,

I have removed the errors and the form opens in LC Designer ES2 and Acrobat.

Two subforms called "_BotoesSemInsert" and an unnamed subform were bound to a fragment "..\..\Comum\Modelo.xdp".

I removed the preview xml data from the File/Form Properties: "..\..\Comum\Dados\DadosBES.xml"

Lastly there were approx. 12 instances of usehef (usehref="..\..\Comum\Modelo.xdp#idMostrarPagina"), which I removed.

I hope that works,

Niall

[Costurix]

No, still not responding

i've the Designer ES version is 8.2.1.3158 ( SP3 )

Ca this be the problem?

thanks

[Niall_O_Donovan]

Hi Flavio,

No, I would not think that it has anything to do with LC Designer ES 8.2 itself. That version is robust and not that different to ES2. If you have another PC with LC Designer you could try that.

Djaknow could open the form as well, so it might be that the installation of LC Designer on your PC. At least do a reboot and try again. Else you might have to do a re-install of LC Designer.

Good luck,

Niall

[Costurix]

Niall,

we already try to open the pdf  in 4 diferent pc's, all of them with the same designer version, and didn´t work too

I will try with a different version (without SP3)
if the error persist, could  someone suggest any solution for this issue ?

thanks

Flavio

[Costurix]

Hi,

i tried  with the LC Designer 8.1.1.2188  and the form opens

after that i do the upgrade to 8.2.1.3158, in the same pc, and when i try to open it the form the designer freez

So, I have no doubt that the issue is related to LC Designer version 8.2

Could anybody help me with that?

thanks

FC