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ALC-PDG-001-000-Invocation error

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Former Community Member

I am getting the following error when trying to convert a excel document into a PDF document

2010-01-08 18:03:29,606 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-017-Forecasting.doc: Job Submitted by User: administrator
2010-01-08 18:03:29,646 INFO  [com.adobe.native2pdf.bmc.WordToPDFConverter] ALC-PDG-001-001-Begin processing job : C:\Users\kfokuo\AppData\Local\Temp\pdfg-kfokuo\e8\b155-dd4275-d9e204-650c10-1d73b7-be40c6\native-in.doc
2010-01-08 18:03:33,078 INFO  [com.adobe.native2pdf.bmc.WordToPDFConverter] ALC-PDG-001-000-Calling function to clean registrys Resiliency entry
2010-01-08 18:03:33,078 WARN  [com.adobe.native2pdf.bmc.WordToPDFConverter] ALC-PDG-001-000-Acrobat add-in got diabled in MS Office applications . So cleaned entry of Resiliency subtree from registry successfully to re-activate the Acrobat add-in
2010-01-08 18:03:33,225 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-028-Forecasting.doc: Job Completion Status: Failed
2010-01-08 18:03:33,226 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-025-Forecasting.doc: Time Job Completed: 1/8/10 6:03 PM
2010-01-08 18:03:33,227 INFO  [com.adobe.pdfg.BMCCaller] ALC-PDG-001-026-Forecasting.doc: Time of Job Execution: 3,647 ms
2010-01-08 18:03:33,227 ERROR [com.adobe.pdfg.GeneratePDFImpl] ALC-PDG-001-000-ALC-PDG-011-029-COM object method returns error code: 0x93339D31;
2010-01-08 18:03:33,229 ERROR [com.adobe.aes.web.create.CreatePDFAct] ALC-PDG-001-000-Invocation error.
ALC-DSC-003-000: com.adobe.idp.dsc.DSCInvocationException: Invocation error.
    at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.java:152)
    at com.adobe.idp.dsc.interceptor.impl.InvocationInterceptor.intercept(InvocationInterceptor.java:140)
    at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60)
    at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor$1.doInTransaction(TransactionInterceptor.java:74)
    at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterBean.doBMT(EjbTransactionBMTAdapterBean.java:197)
    at sun.reflect.GeneratedMethodAccessor486.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:585)
    at org.jboss.invocation.Invocation.performCall(Invocation.java:345)
    at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionContainer.java:214)
    at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionInterceptor.java:149)
    at org.jboss.webservice.server.ServiceEndpointInterceptor.invoke(ServiceEndpointInterceptor.java:54)
    at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:48)
    at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:106)
    at

I am using LiveCycle Version: 8.2.1, GM

2 Replies

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Former Community Member

I also increased the conversion timeout and got same error.

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Level 4

Hi Jcentricity2,

did you solve this issue? I am meeting the same situation, so please help me if you can

thanks in advance

/Thomas