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Adobe LiveCycle - Creative Cloud

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Level 2

So I upgrade to Creative Cloud.  I download and install Acrobat XI Pro.  I want to edit an old PDF that has an interative form.  I open up the PDF.  I'm told "This form cannot be edited in Acrobat.  Please use Adobe LifeCyle Designer to edit this form.  Learn More".  The "learn more" takes me to a page where the only option is to download trail software or purchase Lifecycle for $299.  But I don't want trial software.  I probably won't use this software again for months - at which point I'll be back at square one.  And I pay a monthly subscription for the Creative Cloud prisicely so I don't have to purchase individual product licenses.  Isn't that the point?  So I get on Adobe Chat Help - and after 30 minutes I'm told Lifecycle isn't part of Creative Suite.  Are you kidding me?  Isn't building/editing forms an important part of Acrobat?  So I seriously can't edit an old form unless i pay you another $299???  What am I missing Adobe???

4 Replies

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Level 4

If you had a previous version of Acrobat that came bundled with the LiveCycle Designer you are entitled to a free upgrade.  Information on how to obtain the free upgrade is available here - http://helpx.adobe.com/x-productkb/policy-pricing/upgrade-livecycle-designer-acrobat-xi.html

Hope that helps.

Jeff

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Level 2

Jeff - thanks for the response.  I don't seem to qualify - even hough I've had Acrobat Pro for years with the Creative / Web Suites.  That doesn't seem to be an option.  This is just crazy.  Why would this product NOT be part of the Cloud subscription is very frustrating.

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Level 1

Nothing but a money grab by Adobe.  Shameful.  I'm just going to export or screenshot as an image and load into Acrobat/InDesign/Illustrator.

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Level 1

Sometimes you can save the document in rich text format (rtf) and then save it again as a PDF and that will allow you to edit it.