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I want to make sure we understand the pricing and charging correctly.
The information I have is from http://forums.adobe.com/servlet/JiveServlet/download/2099-501587-2292267-22393/LCCS_Pricing_FAQ.pdf
And the reports from https://cocomo.acrobat.com/
Is this the current information?
Regarding user-minutes are the all the time the user is in the room or actual active video?
We have not changed the prices since that doc was written so it is up to date.
Yes, user minutes are counted for all the time the user is in the room, not just for actual active video.