Problem with playback.

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endlessmind_jef

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endlessmind_jef

endlessmind_jef

19-09-2011

Having problems with playback. Below are the logs. Followed by exception stack trace.

requestInfo https://collaboration.adobelivecycle.com/endlessmind/6d7ff18e-0e10-4848-8b98-f0c1baeb26de?guk=ZzpwbG...

13:01:45 GMT-0600    #TicketService# ticket received: m43r9xqbsmuz

13:01:45 GMT-0600    Getting FMS at https://na2.collaboration.adobelivecycle.com/fms?ticket=m43r9xqbsmuz&proto=rtmfp, attempt #1/3

13:01:46 GMT-0600    result: <fms>

  <origin>fms7.acrobat.com</origin>

  <proto_ports>rtmfp:1935,rtmps:443</proto_ports>

  <retry_attempts>2</retry_attempts>

</fms>

13:01:46 GMT-0600    protocols: [object ProtocolPortPair],[object ProtocolPortPair]

13:01:46 GMT-0600    [attempt 1 of 2] Connecting to 0/1: rtmfp://fms7.acrobat.com/playback/na2-sdk-2f90e380-0981-4cb5-a854-37f9bea2c194/6d7ff18e-0e10-4848-8b98-f0c1baeb26de #startProtosConnect#

13:01:46 GMT-0600    tempNetStatusHandler 0/2,NetConnection.Connect.Rejected

13:01:46 GMT-0600    tempNetStatusHandler 0/2,NetConnection.Connect.Closed

13:01:51 GMT-0600    [attempt 1 of 2] Connecting to 1/1: rtmps://fms7.acrobat.com/playback/na2-sdk-2f90e380-0981-4cb5-a854-37f9bea2c194/6d7ff18e-0e10-4848-8b98-f0c1baeb26de #onNextConnectTimer#

13:01:51 GMT-0600    tempNetStatusHandler 1/2,NetConnection.Connect.Rejected

13:01:51 GMT-0600    tempNetStatusHandler 1/2,NetConnection.Connect.Closed

I was deactivated...

13:01:59 GMT-0600    onTimeOutTimerComplete

13:01:59 GMT-0600    [attempt 1 of 2] Trying fallback tunneling connection rtmps://fms7.acrobat.com/playback/na2-sdk-2f90e380-0981-4cb5-a854-37f9bea2c194/6d7ff18e-0e10-4848-8b98-f0c1baeb26de #onTimeOutTimerComplete#

13:02:00 GMT-0600    tempNetStatusHandler 0/2,NetConnection.Connect.Rejected

13:02:00 GMT-0600    tempNetStatusHandler 0/2,NetConnection.Connect.Closed

13:02:07 GMT-0600    onTimeOutTimerComplete

13:02:07 GMT-0600        incOriginsIndex: _originsIndex now:0 (origin:fms7.acrobat.com)

13:02:07 GMT-0600    [attempt 2 of 2] Connecting to 0/1: rtmfp://fms7.acrobat.com/playback/na2-sdk-2f90e380-0981-4cb5-a854-37f9bea2c194/6d7ff18e-0e10-4848-8b98-f0c1baeb26de #startProtosConnect#

13:02:07 GMT-0600    tempNetStatusHandler 0/2,NetConnection.Connect.Rejected

13:02:07 GMT-0600    tempNetStatusHandler 0/2,NetConnection.Connect.Closed

13:02:12 GMT-0600    [attempt 2 of 2] Connecting to 1/1: rtmps://fms7.acrobat.com/playback/na2-sdk-2f90e380-0981-4cb5-a854-37f9bea2c194/6d7ff18e-0e10-4848-8b98-f0c1baeb26de #onNextConnectTimer#

13:02:12 GMT-0600    tempNetStatusHandler 1/2,NetConnection.Connect.Rejected

13:02:12 GMT-0600    tempNetStatusHandler 1/2,NetConnection.Connect.Closed

13:03:53 GMT-0600onTimeOutTimerComplete

TOOMANYATTEMPTS: undefined

at com.adobe.rtc.session.managers::SessionManagerBase/receiveError()[E:\flashfarm\branches\connect\1108\SDKApp\payload\libs\player10.1\src\com\adobe\rtc\session\managers\SessionManagerBase.as:330]
at com.adobe.rtc.session.managers::SessionManagerFMS/receiveError()[E:\flashfarm\branches\connect\1108\SDKApp\payload\libs\player10.1\src\com\adobe\rtc\session\managers\SessionManagerFMS.as:325]
at com.adobe.rtc.session.managers::SessionManagerAdobeHostedServices/receiveError()[E:\flashfarm\branches\connect\1108\SDKApp\payload\libs\player10.1\src\com\adobe\rtc\session\managers\SessionManagerAdobeHostedServices.as:280]
at com.adobe.rtc.session.managers::SessionManagerPlayback/receiveError()[E:\flashfarm\branches\connect\1108\SDKApp\payload\libs\player10.1\src\com\adobe\rtc\session\managers\SessionManagerPlayback.as:152]
at com.adobe.rtc.session.managers::SessionManagerAdobeHostedServices/getFMSXML()[E:\flashfarm\branches\connect\1108\SDKApp\payload\libs\player10.1\src\com\adobe\rtc\ses13:03:53 GMT-0600incOriginsIndex: _originsIndex now:0 (origin:fms7.acrobat.com)
13:03:53 GMT-0600startProtosConnect calling onDoneRetryingTimerComplete
13:03:53 GMT-0600#SessionManagerPlayback 129831 receiveError:

sion\managers\SessionManagerAdobeHostedServices.as:190]

at com.adobe.rtc.session.managers::SessionManagerPlayback/getFMSXML()[E:\flashfarm\branches\connect\1108\SDKApp\payload\libs\player10.1\src\com\adobe\rtc\session\managers\SessionManagerPlayback.as:121]
at com.adobe.rtc.session.managers::SessionManagerAdobeHostedServices/tryFMSAgain()[E:\flashfarm\branches\connect\1108\SDKApp\payload\libs\player10.1\src\com\adobe\rtc\session\managers\SessionManagerAdobeHostedServices.as:310]
at com.adobe.rtc.session.managers::SessionManagerAdobeHostedServices/onFmsConnectorFailed()[E:\flashfarm\branches\connect\1108\SDKApp\payload\libs\player10.1\src\com\adobe\rtc\session\managers\SessionManagerAdobeHostedServices.as:305]
at flash.events::EventDispatcher/dispatchEventFunction()
at flash.events::EventDispatcher/dispatchEvent()
at com.adobe.rtc.session.sessionClasses::FMSConnector/onDoneRetryingTimerComplete()[E:\flashfarm\branches\connect\1108\SDKApp\payload\libs\player10.1\src\com\adobe\rtc\session\sessionClasses\FMSConnector.as:884]
at com.adobe.rtc.session.sessionClasses::FMSConnector/startProtosConnect()[E:\flashfarm\branches\connect\1108\SDKApp\payload\libs\player10.1\src\com\adobe\rtc\session\sessionClasses\FMSConnector.as:678]
at com.adobe.rtc.session.sessionClasses::FMSConnector/onTimeOutTimerComplete()[E:\flashfarm\branches\connect\1108\SDKApp\payload\libs\player10.1\src\com\adobe\rtc\session\sessionClasses\FMSConnector.as:791]
at flash.events::EventDispatcher/dispatchEventFunction()
at flash.events::EventDispatcher/dispatchEvent()
at flash.utils::Timer/tick()
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nzezelj

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nzezelj

nzezelj

20-09-2011

Hi Jeff,

Few things to note:

1/ Your app snippet includes neither roomURL, nor archiveID that you will find in our playback sample (rtc:ConnectSessionContainer tag).

2/  If you are just starting with a playback implementation, I would begin with a guest playback approach and get that working first.  That would remove all this authentication token stuff and make for a more simple code for you to debug.

3/ Not sure if I mentioned, we have some great recording docs at http://learn.adobe.com/wiki/display/lccs/10+Recording+and+Playback.  Section 10.4 could be of particular interest and answer some of your questions.

Thanks,

Nikola