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Preview of PDF does not work in IOS12

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davide31209899
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davide31209899
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02-10-2018

Hi,

I have a PDF created with Adobe Life Cycle Designer ES2, and the goal is that people can view the PDF file on their phone.

When I go into my mail account and try to get the preview the following appears:

WhatsApp Image 2018-10-02 at 15.21.55.jpeg

I have tried to open the PDF with the Adobe Acrobat Reader App.

The following message appears:

WhatsApp Image 2018-10-02 at 15.22.21.jpeg

I have called Adobe Customer Care (CRM:02202000002094) and they have pointed me into the forum here, since they believe that it should be possible to get a view from the PDF, without purchasing the DC version from Adobe.

Any idea?

Any help is much appreciated.

Best Regards

David

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George_Johnson
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George_Johnson
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02-10-2018

Apple PDF viewers barely work with regular Acroforms and don't work with XFA forms created in LiveCycle Designer. Even the mobile versions of Adobe Reader don't work with XFA: Adobe Reader Mobile and XFA forms from LiveCycle Designer | Adobe LiveCycle Blog .

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MinusZero
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02-10-2018

LCD forms can run in Internet Explorer if that is a possibility for you.